VCA Herndon-Reston Animal Hospital

4.6
156 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
VCA Herndon-Reston Animal Hospital has been serving the Herndon, Reston, Fairfax, Ashburn and surrounding communities for over 30 years. Our friendly knowledgeable veterinarians, technicians, and support team look forward to meeting you and your pet. Our hospital is accredited by the American Animal Hospital Association (AAHP) and the American Association of Feline Practitioners (AAFP). Your pet will be seen by experienced, knowledgeable members of our team. Our veterinarians, veterinary technicians and other pet friendly personnel are trained to the highest standards. Above all, we love animals, and the knowledge and experience of our staff ensures that all patients get the best in prevention and healing methods.

Location

VCA Herndon-Reston Animal Hospital
500 Elden Street, Herndon, VA
20170, United States

Hours

Reviews

4.6
156 reviews
5 stars
134
4 stars
9
3 stars
2
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, patience, and genuine care for pets, highlighting the compassionate approach during difficult times.

Staff Professionalism

The staff, including veterinarians and support personnel, received consistent positive feedback for their professionalism, knowledge, and attentiveness to both pets and their owners.

High Costs

Several reviews mentioned that the services at VCA Herndon-Reston are perceived as expensive compared to other veterinary clinics, with some customers expressing concerns about pricing and billing practices.

Mixed Experiences

While many customers had positive experiences, there were also reports of miscommunication and dissatisfaction with certain aspects of service, indicating variability in customer experiences.

Welcoming Environment

Customers appreciated the friendly and welcoming atmosphere of the clinic, noting that the staff made both pets and owners feel comfortable during visits.
  • JA
    Jillian A.
    Nov 8, 2025
    5.0
    Everyone here is always fantastic! Millie usually sees Dr. Thigpen, and loves her. The entire team is compassionate and friendly. I recommend asking about their careclub memberships. 😊
  • SD
    Silvia Dai
    Nov 5, 2025
    5.0
    I absolutely love VCA Herndon-Reston! The entire team is kind, professional, and truly cares about their patients. They always follow up after visits to make sure everything is okay, and that means a lot. Dr. Thigpen and the staff took wonderful care of Oso, and I felt confident he was in the best hands. Highly recommend this clinic — they go above and beyond for both pets and owners! 🐾💖
  • BB
    Berley B
    Sep 25, 2025
    5.0
    Dr. Thigpen has been caring for my puppy, Topaz, since he was just 5 lbs. Now at 15 months old and 91 lbs, she’s still the one I trust most with his care. She’s kind, patient, and always takes the time to explain everything thoroughly and answer my million and one questions. What I love most is how gentle and attentive she is with him- Topaz actually loves his visits (maybe a little too much, lol). It’s clear she truly cares about her patients and their families. The whole team at VCA Herndon-Reston is wonderful, too- they spot Topaz from the parking lot and line up to give him pets. I really appreciate that, especially since he’s a big American Bully and people often shy away when they see him. Dr. Thigpen has made the journey from tiny puppy to bigger, healthy, happy dog (puppy lol) such a positive experience. Highly recommend!!!
  • DB
    Debbie Blood
    Jul 15, 2025
    5.0
    Today was my first experience with VCA Animal Hospital and what a pleasant surprise. From the reception desk to Dr. Thigpen it was amazing. I was greeted so nicely and offered beverages and snacks while I waited. Once taken back to an exceptionally clean exam room, Milo my cat was treated so gently by Dr. Thigpen. She was thorough and kind. Milo received a microchip and it was done so quickly he didn’t even feel it. In conclusion I was extremely impressed by the whole place.

Frequently Asked Questions About VCA Herndon-Reston Animal Hospital

What are the operating hours of VCA Herndon-Reston Animal Hospital?

The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.

Which types of pets does VCA Herndon-Reston Animal Hospital primarily serve?

They primarily serve cats and dogs.