VCA Herndon-Reston Animal Hospital

4.6
157 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
VCA Herndon-Reston Animal Hospital has been serving the Herndon, Reston, Fairfax, Ashburn and surrounding communities for over 30 years. Our friendly knowledgeable veterinarians, technicians, and support team look forward to meeting you and your pet. Our hospital is accredited by the American Animal Hospital Association (AAHP) and the American Association of Feline Practitioners (AAFP). Your pet will be seen by experienced, knowledgeable members of our team. Our veterinarians, veterinary technicians and other pet friendly personnel are trained to the highest standards. Above all, we love animals, and the knowledge and experience of our staff ensures that all patients get the best in prevention and healing methods.

Location

VCA Herndon-Reston Animal Hospital
500 Elden Street, Herndon, VA
20170, United States

Hours

Reviews

4.6
157 reviews
5 stars
135
4 stars
9
3 stars
2
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Customers consistently praised the staff for their compassionate and attentive care towards both pets and their owners.

Professionalism

Many reviews highlighted the professionalism and knowledge of the veterinarians and staff, particularly Dr. Thigpen and Dr. Rutar.

Customer Service

While most feedback was positive regarding customer service, some reviews indicated a decline in service quality and issues with communication.

Pricing Concerns

Several customers expressed concerns about the high costs of services, with some feeling that the prices were not justified.

Follow-Up and Communication

Customers appreciated the follow-up communication from the staff after visits, indicating a commitment to ongoing care.
  • DE
    Damie E
    2 days ago
    5.0
    We've been using this vet office for several years, mostly booking with Dr. Rutar and Dr. Thigpen. Both have given fantastic care to our three dogs. The staff seems to really care about both the patients and the owners. We recommend this office and will continue visiting!
  • JA
    Jillian A.
    Nov 8, 2025
    5.0
    Everyone here is always fantastic! Millie usually sees Dr. Thigpen, and loves her. The entire team is compassionate and friendly. I recommend asking about their careclub memberships. 😊
  • SD
    Silvia Dai
    Nov 5, 2025
    5.0
    I absolutely love VCA Herndon-Reston! The entire team is kind, professional, and truly cares about their patients. They always follow up after visits to make sure everything is okay, and that means a lot. Dr. Thigpen and the staff took wonderful care of Oso, and I felt confident he was in the best hands. Highly recommend this clinic — they go above and beyond for both pets and owners! 🐾💖
  • BB
    Berley B
    Sep 25, 2025
    5.0
    Dr. Thigpen has been caring for my puppy, Topaz, since he was just 5 lbs. Now at 15 months old and 91 lbs, she’s still the one I trust most with his care. She’s kind, patient, and always takes the time to explain everything thoroughly and answer my million and one questions. What I love most is how gentle and attentive she is with him- Topaz actually loves his visits (maybe a little too much, lol). It’s clear she truly cares about her patients and their families. The whole team at VCA Herndon-Reston is wonderful, too- they spot Topaz from the parking lot and line up to give him pets. I really appreciate that, especially since he’s a big American Bully and people often shy away when they see him. Dr. Thigpen has made the journey from tiny puppy to bigger, healthy, happy dog (puppy lol) such a positive experience. Highly recommend!!!
  • DB
    Debbie Blood
    Jul 15, 2025
    5.0
    Today was my first experience with VCA Animal Hospital and what a pleasant surprise. From the reception desk to Dr. Thigpen it was amazing. I was greeted so nicely and offered beverages and snacks while I waited. Once taken back to an exceptionally clean exam room, Milo my cat was treated so gently by Dr. Thigpen. She was thorough and kind. Milo received a microchip and it was done so quickly he didn’t even feel it. In conclusion I was extremely impressed by the whole place.

Frequently Asked Questions About VCA Herndon-Reston Animal Hospital

What are the operating hours of VCA Herndon-Reston Animal Hospital?

The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.

Which types of pets does VCA Herndon-Reston Animal Hospital primarily serve?

They primarily serve cats and dogs.