Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hayes, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2417 York Crossing Dr.
Location
Hours
Reviews
4.9
664 reviews
5 stars
637
4 stars
10
3 stars4
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, professionalism, and knowledge, with many specific mentions of individuals like Colleen, Jake, and Ethan.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting fast setups and problem resolutions.
Product Knowledge
Staff members were frequently recognized for their extensive knowledge about products and services, helping customers make informed decisions.
Positive Atmosphere
The store was described as having a friendly and welcoming environment, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, a few customers mentioned issues with appointment recognition and sales pressure.
- CICourtney “its2simple”2 days ago5.0Andrew was a great sales associate to work with. Very helpful.
- MRMcKenzie Al Rubaiee2 days ago5.0Amazing customer service! HIGHLY recommend working with Chase, easy to converse with and extremely knowledgeable!!
- CSCharles Scott2 days ago5.0Chase is awesome. Great dude! Answers all my questions! Go see chase!
- LBLorin Boyette4 days ago5.0This store has the best customer service. They helped with everything we needed plus some. For the first time buying a phone wasn’t dreadful !! We will be returning
- CLCindi Van LiewNov 11, 20255.0OK, well it was a very great experience walking in. I wasn’t planted by a phone but because of your kind of salesman, I decided I like the look of the orange phone and I got a tablet with it and only things I really don’t need but it was very professional and aware of what he was doing and thank you so much for hiring him.
Frequently Asked Questions About Verizon
What is the location and address of the Verizon Wireless Zone in Hayes?
The Verizon Wireless Zone is located at 2417 York Crossing Dr, Ste N3, Hayes, VA 23072.
What are the operating hours of the Verizon Wireless Zone in Hayes?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which brands and products are available at the Verizon Wireless Zone?
The store offers brands like Verizon, Apple, Samsung, Google, Motorola, LG, and more. Products include smartphones, tablets, wireless devices, accessories, and tech accessories such as phone cases and chargers.
Does the Verizon Wireless Zone offer in-store pickup and delivery services?
Yes, the store provides in-store pickup services.
What types of services are provided at the Verizon Wireless Zone?
Services include bill payments, new lines and upgrades, device activation and financing, wet phone recovery, Verizon Protect, unlimited plans, prepaid options, and home internet services.
How can I schedule an appointment or manage my service with Verizon Wireless Zone?
You can schedule appointments online at https://wirelesszone.com/appointments/ or use the My Verizon app available in the Apple App Store.
What nearby places of interest are close to the Verizon Wireless Zone in Hayes?
Nearby places include Family Dollar for discount shopping, Taco Bell and McDonald's for fast food, and York River Crossing Theatres for entertainment.
How can visiting nearby Family Dollar benefit customers of Verizon Wireless Zone?
Customers can conveniently shop for everyday essentials or crafts at Family Dollar either before or after visiting Verizon Wireless Zone, combining errands efficiently.
Are there dining options near Wireless Zone, Verizon Authorized Retailer in Hayes?
Yes, fast food options like Taco Bell and McDonald's are nearby, making it easy to grab a quick meal during a visit to the store.
What entertainment options are near the Verizon Wireless Zone in Hayes?
York River Crossing Theatres is close by, offering movie and theater entertainment for customers to enjoy before or after their visit.