Business Details
1615 Reservoir St, Harrisonburg, VA
22801, United States
Certified by Verizon • Mar 01, 2026
(540) 433-7676
Certified by Verizon • Mar 01, 2026
https://www.verizon.com/stores/details/virginia/harrisonburg/evelyn-byrd-337773
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Harrisonburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
3.5
451 reviews
5 stars
215
4 stars
59
3 stars
38
2 stars
28
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.
Wait Times
Many customers reported long wait times in the store, often exceeding an hour, which contributed to frustration.
Staff Competence
There are concerns about staff competence, with some customers experiencing issues due to employees being unhelpful or inexperienced.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with specific employees who provided excellent service.
- RBRalph BowlesFeb 11, 20265.0Fast and friendly service in shop. Solved my problem.
- EEElizabethFeb 4, 20265.0I had an outstanding experience at this store. My husband set his phone back to factory settings, forgot his Google log in and we had a major situation on our hands . Dakota was very calming and good with us. He showed us our phone was under warranty and that took care of one of the problems. After the phone came he was really good about getting us up and running and gave a lot of extra suggestions. From the gentleman that met us at the door to the other representatives it was a great experience. Emmanuel offered information about their internet services and didn't get pushy or anything. We usually go to another Verizon store in the area, but from now on this is our first choice.
- CCChen Lee ChaoJan 20, 20265.0Had a great experience with representative Shkar he was able to answer all my questions and was very efficient great store but I would schedule an appointment before coming in
- DNDarion NighJan 14, 20261.0Phone went down and theres no way to fix it online, you either have to chat with a bot or go to the store and nobody in this day and age wants to deal with a phone salesman.
- JDJanet DeanDec 28, 20252.0You can have really great staff experience or an absolute nightmare with the rudest customer service I have ever encountered. Best thing is to do everything online or over the phone. If you have to go in there I hope you get lucky.
Frequently Asked Questions About Verizon
What products and brands does Verizon Harrisonburg offer?
Verizon Harrisonburg offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What are the store hours for Verizon in Harrisonburg?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What options are available for in-store pickups and deliveries?
Customers can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an appointment at the Verizon Harrisonburg store?
Yes, you can schedule an in-store appointment online for your convenience.
What types of services does Verizon provide at this location?
Verizon offers mobile plans, wireless internet plans, and voice plans for personal and business needs.
Does Verizon Harrisonburg accept mobile payment methods?
Yes, Verizon accepts payments via debit cards, check, and mobile NFC payments; cash is not required.
Is free Wi-Fi available at the Verizon store?
Yes, the store provides free Wi-Fi for customers.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby dining options include Chipotle Mexican Grill for quick Mexican food, Sushi Village for Japanese cuisine, and Ledo Pizza for Italian dishes.
Are there other mobile phone stores close to Verizon Harrisonburg?
Yes, T-Mobile and AT&T mobile phone stores are nearby for alternative telecommunications services.
What entertainment options are available near Verizon in Harrisonburg?
For entertainment, you can visit Blue Ridge AXEcade - Harrisonburg, a local sports bar and axe-throwing venue, near the Verizon store.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: