Bought a tv from best buy in 2018 with a warranty, the tv started to mess up scheduled an appointment for a repair parts were order technicians came to repair the tv and ended up making it to where the tv did not work at all. Waited on the phone with geek squad for 3hrs for them to tell me that there are no technicians available to fix my tv and that they could not replace it until they attempted to fix it which they did on the second visit to my home and blew the whole tv out. Worst customer service and training ever i give them a negative 5 stars
HA
Harry Aldieny
Dec 4, 2018
5.0
Saul you're awesome, every time I come to bestbuy geeksquad crying for help you step in and do what ever you can to help. I appreciate you. keep it up
LS
Lisa Mae Smith
Jan 7, 2018
1.0
Was on hold for over 30 minuets, guess they dont need my business!!!
RS
Ronald Sparacino
Aug 22, 2016
5.0
James Potter is the Best Technician and provides superb customer support. Did not realize it when I scheduled the Geek Squad appointment but on his day off and out of his normal area of support, James scheduled a visit to our home to correct what I thought was a very unique problem.
He deserves and has earned special recognition from Best Buy!!!
What services does Geek Squad at Best Buy in Harrisonburg provide?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery and computer support.
Where is Geek Squad located in Harrisonburg, VA?
Geek Squad is located at 259 Burgess Rd, Harrisonburg, VA 22801, USA.
What are the operating hours of Geek Squad at Best Buy Harrisonburg?
Geek Squad is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
How can I schedule a tech repair or support service at Geek Squad?
You can schedule service in store at 259 Burgess Rd or online through their website.
What is the contact phone number for Geek Squad at Harrisonburg Best Buy?
You can reach Geek Squad at +1 540-574-9549.
Does Geek Squad have any online presence or social media I can follow?
Yes, Geek Squad in Harrisonburg has a Facebook page at https://www.facebook.com/2389397454427224 under the name GeekSquadHarrisonburg.
Is there a Best Buy store near Geek Squad in Harrisonburg?
Yes, Geek Squad is located inside the Best Buy store at 259 Burgess Rd, making it convenient to shop electronics and get tech support in one visit.
What nearby dining options are available near Geek Squad at Best Buy?
Nearby dining options include Aroma's Buffet and Grill, Thien-An Pho, Firehouse Subs Harrisonburg, Ledo Pizza, and Sushi Village, offering a variety of cuisines to enjoy before or after your visit.
Are there any nearby services for pet care near Geek Squad at Best Buy?
Yes, Petco and Quick-Tag offer pet supplies and services nearby, so you can take care of your pet's needs while getting your tech fixed.
Can I visit other shops or entertainment spots near Geek Squad at Best Buy in Harrisonburg?
Absolutely! Nearby you can visit Harrisonburg Crossing shopping center for shopping and cinema, GameStop for video games, or relax at Blue Ridge AXEcade - Harrisonburg, a local bar and sports pub.