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Brand Certified

Verizon

4.7
(346 reviews)

Business Details

51 Market St, Gordonsville, VA
22942, United States
(540) 832-0414
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gordonsville, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
51 Market St, Gordonsville, VA
22942, United States

Hours

Reviews

4.7
346 reviews
5 stars
304
4 stars
14
3 stars
5
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting individuals like Carson, David, and Michelle.

Mixed Experiences

While some customers had excellent experiences, others reported poor service, including unhelpful attitudes and unresolved issues.

Efficiency Issues

Several reviews mentioned long wait times and delays in service, indicating a need for improved efficiency during busy periods.

Problem Resolution

Customers expressed frustration with unresolved issues related to trade-ins and billing, suggesting a lack of follow-up and support after initial transactions.
  • MA
    mary allen
    Feb 8, 2026
    5.0
    The young man that helped me was great! I've NEVER been happy w the customer service before. He did everything to help.
  • EB
    Emily Beshear
    Nov 25, 2025
    5.0
    Very helpful and knowledgeable
  • MK
    Mike Keenan
    Sep 28, 2019
    5.0
    Great manager
  • MJ
    Michael Johnson
    Jun 1, 2019
    5.0
    I gladly drive 45 minutes from my house (an hour from work) to work with Jason. He is the best, I've gotten all of my most recent phones from him and he's always done right by me!
  • SG
    sandra gibson
    Oct 17, 2016
    5.0
    I would prefere a return call. Be many wonderful things that I'm not able to tx!! I'm 57 and only stay with Verizon due to KI..I ECPECT A CALL BACK..I HAVE CHANGE 4 PEOPLE TO VETIZON BECUZ OF KI!!

Frequently Asked Questions About Verizon

What types of products does Verizon offer at the Gordonsville location?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection at its Gordonsville store.

What are the store hours for the Verizon location in Gordonsville, VA?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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