Verizon

4.7
361 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Glen Allen, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4028 Cox Rd, Glen Allen, VA
23060, United States

Hours

Reviews

4.7
359 reviews
5 stars
314
4 stars
17
3 stars
7
2 stars
2
1 star
19
  • CC
    Carolyn
    Sep 27, 2025
    5.0
    My phone unfortunately died overnight while charging and I had to go in to get a replacement. I went as soon as they opened, and was helped by both Kris and Amara, the manager. Kris is apparently new, although I would've never guessed because he was so knowledgeable and pleasant to work with! Both he and Amara were very accommodating and helpful and worked with me to get the best deal on the phone I wanted. They took their time and never made me feel rushed, even when a line started to build up. They were both professional and efficient and I was thrilled with the assistance that they provided. I will definitely be visiting this location again for any future Verizon needs.
  • EB
    elizabeth banton
    Sep 18, 2025
    5.0
    Excellent customer service from Ben! He was extremely patient with us and very knowledgeable. Happy customers!!
  • DN
    David Nixon
    Sep 15, 2025
    5.0
    We had excellent service by Shawn W. This is not the first time we have dealt with him and he has been excellent every time. Wow service!!
  • CM
    Cralg Miller
    Aug 24, 2025
    4.0
    Sean was a great technician at setting up replacement for an old phone but others in store were overwhelmed with customer changes or additions to existing service plans
  • ES
    Ellen S
    Aug 21, 2025
    5.0
    My daughter and I had a complicated iPhone/Apple Watch for kids activation … made worse by issues due to my previous cell service provider. It was a headache but Ashleigh stayed with us the entire way through, making sure we had both lines activated and functioning before we left, and ensuring we did not have to come back for a second long appointment. Thank you!

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Glen Allen?

At the Glen Allen Verizon store, you can find a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands does the Verizon Glen Allen store carry?

The store carries major brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Incipio.