Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1087 Virginia Center Parkway in Glen Allen, VA 23059
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
199 reviews
5 stars
167
4 stars2
3 stars0
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and efficient in assisting with their needs.
Professionalism
Several reviews highlighted the professionalism of the employees, noting their patience and thoroughness during interactions.
Mixed Experiences
While many customers had positive experiences, some reported poor service, including rude staff and unresolved issues.
Store Availability
There were complaints about the store being closed during posted hours, leading to customer frustration.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
- NCNobdy CaresOct 24, 20251.0If you go here and ask them to print you a copy of your CURRENT BILL, they will send you to the corporate store, for whatever reason. Ridiculous if you ask me.
- KCKathy CollierOct 8, 20255.0Great customer service skills. Knows technology. Very satisfied with the product.
- KTKaren ThackerOct 6, 20255.0Omarion was friendly, knowledgeable and efficient!! Verizon is lucky to have him!
- VVVaskoSep 23, 20255.0The agent who helped me was very knowledgeable about the upgrade process thus making it very easy and fast. I was there 1 hour max, no hassle, no drama. Overall would say I’m very satisfied.
- LBLydia BoulwareSep 16, 20255.0All the associates were professional and polite.
Frequently Asked Questions About Verizon
What are the store hours for Russell Cellular in Glen Allen, VA?
Russell Cellular in Glen Allen is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located?
Russell Cellular is located at 1087 Virginia Center Pkwy, Glen Allen, VA 23059.
Which mobile phone brands does Russell Cellular offer?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG mobile phone brands.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Russell Cellular provide in-store pickup service?
Yes, in-store pickup is available at Russell Cellular.
How can I schedule a service or appointment with Russell Cellular?
You can schedule through the My Verizon app or via their quick link at https://m.vzw.com/naR38wFT?locationcode=E588701.
Is the Russell Cellular store location wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
What nearby places can I visit around Russell Cellular in Glen Allen?
Nearby places include Starbucks for coffee, Five Guys for fast food, and Bliss Nails & Spa for beauty services, all within close proximity for your convenience.
Are there any gyms close to Russell Cellular where I could work out before or after shopping?
Yes, Anytime Fitness is nearby, offering a convenient workout option if you're in the area for shopping at Russell Cellular.
Where can I find a hotel nearby if I am visiting Russell Cellular from out of town?
SpringHill Suites by Marriott Richmond North Glen Allen is a nearby hotel option convenient for visitors to Russell Cellular.