Verizon

4.4
206 reviews
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Business Details

1087 Virginia Center Pkwy, Glen Allen, VA
23059, United States
(804) 655-0770
https://www.russellcellular.com/store-locations/glen-allen-va
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About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1087 Virginia Center Parkway in Glen Allen, VA 23059

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
1087 Virginia Center Pkwy, Glen Allen, VA
23059, United States

Hours

Reviews

4.4
204 reviews
5 stars
172
4 stars
2
3 stars
0
2 stars
2
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with several specific employees receiving commendations for their exceptional service.

Store Operations

There were multiple complaints about the store being closed during posted hours and issues with staff availability, leading to frustration among customers.

Product Knowledge

While many employees were noted for their expertise, some customers reported a lack of product knowledge and assistance, particularly in resolving technical issues.

Mixed Experiences

Feedback varied significantly, with some customers having outstanding experiences while others faced significant challenges, including poor service and unresolved issues.
  • DB
    Dyan Bonney
    Dec 24, 2025
    5.0
    Jose was a rockstar! He went above and beyond and got my phone set up after numerous errors (completely nothing to do with him) But he got not one but 2 of my phones set up correctly before we left! He was patient and got it all done with a smile! I highly recommend this location and will go back when I need new devices!
  • LL
    Labelle Labelle
    Dec 6, 2025
    5.0
    I had a wonderful experience. They took their time to explain their array of products. I have forgotten his name but he was courteous and very willing to look for the best deals for me. I couldn't have asked for more. I was pleasantly surprised by their excellent customer service. They exchanged knowledge between them and even researched on questions they had no answers to. They made sure to let any walk-in customer know they will be with them as soon as they can. Each customer was treated with respect and dignity. I would highly recommend 👌 👍. You will not be disappointed.
  • RW
    robert whitaker
    Dec 5, 2025
    5.0
    Awesome job. Extremely knowledgeable and friendly
  • SJ
    Shanika Jones
    Dec 3, 2025
    5.0
    Great Service! Very Knowledgeable!!
  • NC
    Nobdy Cares
    Oct 24, 2025
    1.0
    If you go here and ask them to print you a copy of your CURRENT BILL, they will send you to the corporate store, for whatever reason. Ridiculous if you ask me.
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Frequently Asked Questions About Verizon

What are the store hours for Russell Cellular in Glen Allen, VA?

Russell Cellular in Glen Allen is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Where is Russell Cellular located?

Russell Cellular is located at 1087 Virginia Center Pkwy, Glen Allen, VA 23059.