Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,507 reviews
5 stars
1,266
4 stars
605
3 stars
266
2 stars
119
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful interactions.
Product Availability
Many customers expressed frustration over low stock levels and inaccurate online inventory, leading to disappointment when items were unavailable.
Checkout Experience
Several reviews highlighted confusion and long wait times at checkout, with some customers noting a lack of staff to assist.
Installation Services
Customers had varied experiences with installation services, with some praising the technicians while others reported poor communication and scheduling issues.
Overall Satisfaction
While some customers had positive experiences and appreciated the selection and pricing, many expressed dissatisfaction with service quality and product availability.
- JHJimmy Mac Harris3 days ago5.0Wonderful service and extremely clean!!
- LBLinda BlantonNov 4, 20254.0Only person we spoke to was the salesman for a computer,everyone else acted like they were too busy and couldn't speak.
- DTDeb TilghmanOct 27, 20254.0I went to buy a new home printer. They carry the one I had decided to buy. But it wasn't in stock. The salesman was apologetic but very helpful and arrange to have the model ship directly to my home the following day. And it did arrive as promised.
- SFShonia FloydOct 18, 20254.0Love this place!
- KSkris spiveyOct 6, 20255.0Ordered my tv online and it was ready for pickup within minutes I was supposed for.the time of night it was thinking it wouldn't be till next day ready
Frequently Asked Questions About Best Buy
What types of products can I shop for at Best Buy in Glen Allen?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Glen Allen.
What are the opening hours of Best Buy in Glen Allen?
Best Buy in Glen Allen is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does this Best Buy location offer pickup and delivery services?
Yes, this Best Buy location offers curbside pickup services.
Can I get repair services or technical support at this Best Buy?
Yes, this Best Buy provides service repair and Geek Squad support on-site.
What payment methods are accepted at Best Buy in Glen Allen?
Best Buy accepts debit cards, checks, and does not require cash only payments.
Is in-store shopping available at the Best Buy on Brook Rd?
Yes, in-store shopping is available at this Best Buy location with no appointment required.
Are there electronics recycling services at this Best Buy?
Yes, Best Buy in Glen Allen offers electronics recycling services.
What nearby services can help with computer or mobile phone repairs?
Geek Squad and uBreakiFix nearby offer IT service and computer repair, which complements the services at Best Buy.
Which nearby dining options could I visit before or after shopping at Best Buy?
Nearby dining options include Quiznos, Papa Johns Pizza, True Taste (Chinese restaurant), Spice Indian Cuisine, Chili's Grill & Bar, It's Just Wings, Sumo Sushi Express, and Subway.
Are there nearby banks or financial institutions near Best Buy?
Yes, Essex Bank - Virginia Center and United Bank are nearby banks that may assist customers with financial services.