Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Galax’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
390 reviews
5 stars
331
4 stars
22
3 stars
12
2 stars
8
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Matt, Elizabeth, and Stephanie.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, although some noted that the store could benefit from more employees to reduce wait times.
Sales Practices
While most experiences were positive, a few customers expressed concerns about transparency regarding fees and charges, suggesting a need for clearer communication.
Store Environment
The store was described as clean and modern, contributing to a pleasant shopping experience.
Follow-Up Service
Several customers appreciated the follow-up calls from staff after their purchases, indicating a commitment to customer satisfaction.
- ESElizabeth ScottNov 11, 20255.0Josh was extremely helpful. Couldn't have been better!
- MBmary blankenshipSep 7, 20254.0Friendly and helpful, not enough people to help, lot of people waiting a good amount of time to be helped
- GSG SiddenJul 9, 20255.0JOSH - is articulate, knowledgeable beyond our questions which is A+ polite, friendly and listens in order to help client with VERIZONS products which you may not be aware are offered!!! Top Drawer Do yourself a favor. Make appointment with Josh and receive the best phone period... G.Sidden
- SSSHEENA STAPLESJul 7, 20255.0Matt Farmer was extremely helpful and helped me get the best deal possible. 😊
- JJJd JacksonJun 27, 20255.0My wife and I, came in to the store in Galax Va , not our usual location about a week or 2 ago , but definitely will be from now on instead of NC , our Rep Matt Farmer , helped us with multiple issues , removed some things on our acct we didn’t even know we were paying for , plus waived some fees for us plus additional bill credits for the future because we was adding a line . Will be returning to this location from now on. Also gave us his buisness line if need to follow up or have any questions! Highly recommend him to anyone going to that location.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Galax, VA?
The Verizon store is located at 1025 E Stuart Dr, Galax, VA 24333.
What are the store hours for Verizon at 1025 E Stuart Dr?
The Verizon store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Do I need an appointment to visit the Verizon store in Galax?
No, appointments are not required to visit the Verizon store at this location, but you can call to make one if preferred.
What brands and products are available at the Verizon store in Galax?
The store offers wireless devices and services from brands like Apple, Samsung, Motorola, Google, and Verizon Wireless including smartphones, tablets, and connected devices.
Can I pay my Verizon bill at the Cellular Sales store in Galax?
Yes, you can pay your Verizon bill in-store at the Cellular Sales Verizon Authorized Retailer.
What payment methods does Verizon in Galax accept?
Verizon accepts American Express, Discover, Mastercard, and Visa for payments.
Does Verizon offer pickup services at the Galax location?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include El Tajin, El Rio Grande, Kyoto At Virginia, Taco Bell, Bamboo Garden Restaurant, and Little Caesars Pizza, offering a variety of cuisines from Tex-Mex to Japanese and Chinese.
Are there any nearby places to relax or get beauty services near Verizon in Galax?
Yes, Nail Lounge and Spa is nearby, providing nail, beauty, and spa services if you're looking to relax before or after your visit.
What nearby stores and services can customers access near Verizon in Galax?
Nearby stores include O'Reilly Auto Parts, Adams Jewelers, Cato Fashions, Big Lots, Hobby Lobby, Tractor Supply Co., and Ollie's. Financial services like OneMain Financial, banks, and real estate agents are also close by.