Verizon

4.7
396 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Galax’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1025 E Stuart Dr, Galax, VA
24333, United States

Hours

Reviews

4.6
390 reviews
5 stars
331
4 stars
22
3 stars
12
2 stars
8
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Matt, Elizabeth, and Stephanie.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, although some noted that the store could benefit from more employees to reduce wait times.

Sales Practices

While most experiences were positive, a few customers expressed concerns about transparency regarding fees and charges, suggesting a need for clearer communication.

Store Environment

The store was described as clean and modern, contributing to a pleasant shopping experience.

Follow-Up Service

Several customers appreciated the follow-up calls from staff after their purchases, indicating a commitment to customer satisfaction.
  • ES
    Elizabeth Scott
    Nov 11, 2025
    5.0
    Josh was extremely helpful. Couldn't have been better!
  • MB
    mary blankenship
    Sep 7, 2025
    4.0
    Friendly and helpful, not enough people to help, lot of people waiting a good amount of time to be helped
  • GS
    G Sidden
    Jul 9, 2025
    5.0
    JOSH - is articulate, knowledgeable beyond our questions which is A+ polite, friendly and listens in order to help client with VERIZONS products which you may not be aware are offered!!! Top Drawer Do yourself a favor. Make appointment with Josh and receive the best phone period... G.Sidden
  • SS
    SHEENA STAPLES
    Jul 7, 2025
    5.0
    Matt Farmer was extremely helpful and helped me get the best deal possible. 😊
  • JJ
    Jd Jackson
    Jun 27, 2025
    5.0
    My wife and I, came in to the store in Galax Va , not our usual location about a week or 2 ago , but definitely will be from now on instead of NC , our Rep Matt Farmer , helped us with multiple issues , removed some things on our acct we didn’t even know we were paying for , plus waived some fees for us plus additional bill credits for the future because we was adding a line . Will be returning to this location from now on. Also gave us his buisness line if need to follow up or have any questions! Highly recommend him to anyone going to that location.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Galax, VA?

The Verizon store is located at 1025 E Stuart Dr, Galax, VA 24333.

What are the store hours for Verizon at 1025 E Stuart Dr?

The Verizon store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.