Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 7613 Linton Hall Road in Gainesville, VA 20155
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
261 reviews
5 stars
225
4 stars
8
3 stars
4
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, professional, and courteous, particularly highlighting Christian and other associates for their exceptional service.
Technical Assistance
Customers appreciated the staff's ability to assist with technical issues, data transfers, and phone setups, often going above and beyond to ensure satisfaction.
Store Experience
Several reviews mentioned positive experiences in-store, with staff being friendly and accommodating, although some noted issues with long wait times and understaffing.
Billing Issues
A number of customers reported frustrations with billing discrepancies and misleading information regarding costs, leading to dissatisfaction with their overall experience.
Store Hours
Multiple reviews indicated problems with store hours not aligning with posted times, leading to customer inconvenience.
- MMMargaret MurnaneNov 16, 20255.0Fabulous service and very knowledgeable!!
- KFKenneth FlemingNov 12, 20251.0Excellent experience
- MMMary MontebelloOct 8, 20255.0I received excellent service. The representative was very knowledgeable, professional and courteous.
- SWSusie WertjesSep 24, 20255.0Mouzula was awesome in helping me with my phone upgrade. He explained the details well and got me the best deal. Highly recommend working with him.
- CSCharlie ShierSep 17, 20255.05 stars, excellent service, discount on new phone from years of being a customer. New iPhone 16 Pro , smooth, fast, didn’t lose any data. 5 stars! 🌟
Frequently Asked Questions About Verizon
What services does the Gainesville, VA Verizon store offer?
The Verizon store in Gainesville offers wireless and mobile services, home phone service, home internet, and Fios Home Internet.
What types of products can I purchase at Russell Cellular in Gainesville?
You can buy Verizon Wireless products, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid mobile services.
What are the store hours for the Verizon location at 7613 Linton Hall Rd?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Gainesville, VA?
It is located at 7613 Linton Hall Road, Gainesville, VA 20155.
Can I pick up my order in-store at Russell Cellular?
Yes, the store offers in-store pickup services.
What payment options are accepted at the Gainesville Verizon store?
The store accepts American Express, Cash, Discover, Mastercard, and Visa payments, and allows debit card payments.
Is the Verizon store at 7613 Linton Hall Rd wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby dining options are available when visiting Russell Cellular in Gainesville?
Nearby restaurants include Domino's Pizza, Hangry Joe's Hot Chicken & Wings, Chick-fil-A, Zoes Kitchen, Mahana Fresh, Pei Wei, and Bolay for smoothies and juices.
Are there any grocery stores near the Verizon store on Linton Hall Rd?
Yes, Giant Food and Virginia ABC liquor store are nearby, offering grocery and pharmacy services.
What nearby facilities might be useful for customers visiting Russell Cellular?
Nearby facilities include Inova-GoHealth Urgent Care for medical needs, PNC Bank ATM and First National Bank ATM for banking, and KeyMe Locksmiths for lock services.