Geek Squad

3.2
17 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
13093 Gateway Center Dr, Gainesville, VA
20155, United States

Hours

Reviews

3.2
17 reviews
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  • MB
    Michael Blount
    May 13, 2025
    2.0
    In-store personnel are great. The phone system ? Not so much
  • KR
    Kim Rife
    Jul 30, 2024
    5.0
    I scheduled the geek squad to install a TV mount and they sent me Caleb G and Geovany. They said the TV mount I bought was not going to work. Thank goodness they carry extra TV mounts with them just in case and backup situations. The TV mount turned out to be better and cost less. They did a great job.
  • MJ
    Margaret Johnston
    Nov 21, 2022
    2.0
    Tried to cancel my appointment for my tablet. Your automated system hung up on me. Do everyone a favor and hire a real person to handle the phones.
  • DB
    David Bellovich
    Jun 7, 2017
    1.0
    You have to either wait for hours or you are made to schedule an appointment, not convenient. If you are that busy hire more people. What a waste of time. I won't be back.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Gainesville offer?

Geek Squad provides tech repair, setup, and support services including computer, mobile phone, appliance, and data recovery services.

How can I schedule a Geek Squad service appointment at this location?

You can schedule a Geek Squad service in store at 13093 Gateway Center Dr or online through their Best Buy webpage.