Brand Certified
Best Buy
4.0(1421 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
13093 Gateway Center Dr, Gainesville, VA
20155, United States
Certified by Best Buy • Feb 22, 2026
(571) 248-4944
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/va/gainesville/13093-gateway-center-dr-1449.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
1,421 reviews
5 stars
788
4 stars
295
3 stars
115
2 stars
55
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being dismissive or unhelpful.
Product Availability
Customers expressed frustration with product availability and issues with online orders not matching in-store stock.
Return Process
Numerous complaints about the return process, including confusion over policies and poor communication from staff.
Staff Knowledge
Inconsistent staff knowledge; some employees are noted for their expertise, while others lack basic product knowledge.
Store Experience
Store cleanliness and organization received positive remarks, but many customers reported difficulty finding assistance.
- EMElshad R Mammadzada2 days ago5.0The best electonic shop in town
- OAOlu AkinolaFeb 17, 20265.0Great service
- KRKim RifeJan 22, 20265.01/21/26 Saeed is smart, patient and teaches people at the geek squad counter. Saeed spoke kindly and amazingly patient in helping 4 elderly people before he got to me. Saeed listens to my question, calmly construct a way to explain to me that I can understand and shows me what he is doing on my computer. Saeed did an awesome job in organizing my program files to make it easier for me to manage them.
- KKKumar KrishJan 15, 20265.0The online purchase experience is very quick and very friendly customer service, much appreciated !...
- SRStephen RhodesJan 15, 20261.0I had purchased a computer that was shipped to my house. I decided that I didn’t want it and when I went to return it here they told me they won’t accept the return. They told me to return it via the mail or go to an outlet store. Completely unacceptable when it clearly says on my order page I can return the computer to any store.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Gainesville offer?
Best Buy in Gainesville offers TVs, computers, appliances, expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy Gainesville?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Gainesville provide curbside pickup?
No, Best Buy Gainesville does not offer curbside pickup, but it does offer in-store shopping and same day pickup.
Can I get my electronics repaired at Best Buy Gainesville?
Yes, Best Buy Gainesville offers service repair including Geek Squad support for electronics.
Does Best Buy Gainesville accept debit cards and checks as payment?
Yes, Best Buy Gainesville accepts debit cards and checks; they do not require cash only payments.
Is Best Buy Gainesville involved in electronics recycling?
Yes, Best Buy Gainesville has electronics recycling available for customers.
What nearby dining options are available around Best Buy Gainesville?
Nearby dining options include The Honey Baked Ham Company, HoneyBaked Ham Company, Pizza NY Margherita, and Buffalo Wild Wings, perfect for grabbing a meal before or after your visit.
What nearby stores can I visit along with Best Buy in Gainesville?
You can also visit Great Gatherings, Offenbachers Home Escapes, DSW Designer Shoe Warehouse, HomeGoods, Mattress Warehouse, and Pier 1 Imports for home decor, fashion, shoes, and furniture.
Are there any nearby services related to pets and veterinary care near Best Buy Gainesville?
Yes, Banfield Pet Hospital and PetSmart are close by for veterinary care and pet services.
Where can I find beauty and wellness services near Best Buy Gainesville?
Nearby beauty and wellness services include Massage Envy, Ulta Beauty, Benefit Cosmetics BrowBar, Nicole Serafino Aesthetics, Salon Lofts, The Q's Beauty nail salon, KingzCutz barber, and The Wax Hut.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website