Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Front Royal’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
714 reviews
5 stars
661
4 stars
19
3 stars8
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, particularly highlighting representatives like Jessica and Cecilia for their patience, knowledge, and willingness to go above and beyond.
Professionalism
Several reviews noted the professionalism of the staff, with specific mentions of the store's cleanliness and the courteous demeanor of employees.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about unprofessional behavior from some staff members and issues with billing and service.
Knowledge and Support
Customers frequently mentioned the staff's expertise in troubleshooting and providing solutions, which contributed to a positive overall experience.
- AOakaboo okinawaDec 26, 20255.0Outstanding service, especially from Cecilia!! Very patient with superior expertise knowledge. Thank you Cecilia!!
- CCCarlos CamposDec 26, 20255.0Me encanto este lugar!!. La señora Cecilia ayudo a mi familia en todo. Ella es muy amable.
- REraquel escobarDec 24, 20255.0I loved my experience here. The lady Cecilia helped me alott, i was confused but she helped me navigate and her customer service skills are very good. Great place, would recommend!!
- CCCaliDec 20, 20253.0Went in today to upgrade my phone as I had an offer online. I thought it might be faster or easier to go in person. Online it gave me the option to check out and showed a total due of about $57. When I sat down with Rachel, she said it was going to be close to $100 because of the store activation. She was very nice in the beginning but during the interaction I mentioned it was only $57 online and gave me the option to pick up in store for less and that I’ll just do it that way instead to save the extra $40. As soon as I said this, her attitude changed she said have a nice day and basically told us that they are not Verizon, a separate company and that no one else has ever come in, gotten free information (she didn’t tell me anything I didn’t already know from browsing online on my account), and then ordered it online in front of her and that normally people wouldn’t do that when the person helping them is commission based. ???. I can set up my own phone and don’t need the store to charge me extra to do that. Being in a commission based position myself, I would never in my life share that with a customer to try and make them feel bad. If Rachel isn’t happy with her pay, she should take that up with her manager, not the customer. It was very off putting and I will not be returning to this “not-Verizon” store.
- EAElmer AlvarezDec 17, 20251.0Two transactions both give wrong information ended up with a higher bill then I should have I’m not happy customer with this location. Wouldn’t recommend
Frequently Asked Questions About Verizon
Where is the Verizon local store located in Front Royal?
The Verizon local store is located at 1411 N Shenandoah Ave, Front Royal, VA 22630.
What brands of smartphones and devices are available at this Verizon store?
You can find devices from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for Verizon at 1411 N Shenandoah Ave?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Front Royal offer in-store and curbside pickup services?
Yes, they offer both in-store pickup and curbside pickup services for your convenience.
Can I pay my Verizon bill in-store at Cellular Sales in Front Royal?
Yes, you can pay your Verizon bill in-store at Cellular Sales located at 1411 N Shenandoah Ave.
Which payment methods are accepted at the Verizon store on N Shenandoah Ave?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Do I need to make an appointment before visiting the Verizon store?
No appointment is required, but you can call ahead to make one if you prefer.
What nearby dining options can I visit before or after shopping at Verizon?
Golden China Restaurant and Melting Pot Pizza are nearby dining options you can enjoy before or after your visit.
Are there any accommodations close to the Verizon store at 1411 N Shenandoah Ave?
Yes, Front Royal Motel, Cool Harbor Motel, Blue Ridge Motel, and Motel 6 are nearby places to stay during your visit.
What other automotive services are near the Verizon store for car needs?
Royal Motors, On The Road Again Inc., Yes auto sales, and Enterprise Rent-A-Car are nearby for automotive services and rentals.