Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Fredericksburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
282 reviews
5 stars
139
4 stars
53
3 stars
24
2 stars
14
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Store Experience
Customers reported long wait times and poor organization in the store, leading to frustration and dissatisfaction.
Billing Issues
Several reviews highlighted problems with billing transparency and unexpected charges, causing dissatisfaction among customers.
Product Knowledge
While some staff were noted for their knowledge and ability to assist with technical issues, others were criticized for providing incorrect information.
Overall Satisfaction
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant frustrations.
- BBBrooke Buckland3 days ago1.0Beware they will add “ghost” lines to your account claiming to make it cheaper. They also added protection plans for those phone lines which i never even got those phones. The man was in the back a long time when doing that. Claimed he saved me soo much money. Spent over an hour on the phone with customer service to fix this which they’re opening an investigation. And they removed those lines and got my bill significantly cheaper. Beware of this location and make sure to check your account to make sure it’s not happening to you also.
- LRLeslie RobDec 28, 20255.0Carrie and Andy were awesome! They really saved me a lot of money on high speed internet for my business! Thank you both!
- DADavena AndressDec 19, 20255.0Carrie was extremely patient and kind. She explained everything in detail and made sure I had everything to give gifts to my loved ones.
- VVvqDec 9, 20251.0I was at the door before 7:30 and the lights were off and doors were locked, they could’ve atleast put a “ closed for xyz “ sign
- JSJohn ScottDec 9, 20251.0Why do I pull up before 7:30 and the door is locked with customers in the store. Last time I was there the salesman told me I couldn’t set my phone up cause it was too old. Went to my car and called Corporate and they set the phone upon 10 minutes. The service at this location is terrible.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Fredericksburg?
The Verizon store in Fredericksburg is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones does the Verizon Fredericksburg store offer?
The store offers the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at the Verizon Fredericksburg location?
Yes, you can schedule your in-store appointment online to ensure personalized service at the Fredericksburg Verizon store.
What delivery and pickup options are available for orders from the Verizon Fredericksburg store?
Verizon offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What services does the Verizon store in Fredericksburg provide?
The store provides mobile plans, wireless Internet plans, voice plans, and Fios Internet plans along with business devices like cell phones and laptops.
What payment methods are accepted at the Verizon Fredericksburg store?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only payment.
Where is Verizon located in Fredericksburg?
Verizon is located at 10227 Patriot Hwy, Fredericksburg, VA 22407, USA.
What popular dining options are near the Verizon store in Fredericksburg?
Nearby dining options include Firehouse Subs, Champs Chicken, Burger King, Subway, Chipotle Mexican Grill, and McDonald's, perfect for grabbing a meal before or after your visit.
Are there any nearby coffee shops near Verizon Fredericksburg?
Yes, Starbucks Coffee is nearby, a great spot to relax or have a coffee while visiting the area.
What other services are available near the Verizon Fredericksburg store?
Nearby services include MyEyeDr. for eye care, Jenny's Barber Shop for grooming, and Dry Clean Express for laundry, offering convenient options close to Verizon.