Why have a store pickup counter if no one is ever there?
ZW
Zam Zam Women Wear
Feb 25, 2026
5.0
Good Staff
CF
Clinton Firstbrook
Feb 22, 2026
5.0
Brian and Mason were very informative answering questions about computers. Will definitely be coming back to this location.
JL
Joya Lord
Feb 2, 2026
1.0
If I could give ZERO stars, I would. Worst on-the-sales-floor customer service EVER. I asked one of the associates where I could find an item. He started walking AWAY from me mumbling and pointing. When I called him on it, he was nasty about it. Then he gestured and started walking to where the item should have been, pointed, and kept on going. Turns out that the item wasn't in stock. He's the epitome of why I avoid the Best Buy brick and mortar store in Fredericksburg and go with [that online place that sounds like a river in South America] instead. No more. I'll just order from that other place from now on. Best Buy, you are dead to me.
KH
Kevin Cody Hensley
Jan 28, 2026
5.0
They had the radio replacement swc interface for my 2008 Impala which absolutely nobody else had in stock for miles around.
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