Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.6
23 reviews
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12
- NMNadira MohammedOct 25, 20251.0I ask a question about my windows computer and they can’t even comprehend. They take forever in the back. They are sneaky. They tell you lies. Had the worst experience.
- CDC DAug 30, 20251.0I had a terrible experience at the Bailey’s Crossroads Best Buy/Geek Squad. I made a reservation to replace my iPhone battery and even called the number listed beforehand to confirm details, but the call was routed to someone overseas who couldn’t help me at all. When I arrived for my appointment the next day, I was told the battery wasn’t available. When I calmly tried to explain that I had already called and had a bad experience, the Geek Squad employee dismissed me, told me there was “nothing we can do,” and walked away. I wasn’t rude or yelling — I was simply trying to offer constructive feedback. Instead, I was ignored. The correct answer would’ve been “sorry about it. We can order the battery and you can come back on such a day and we have it done for you”. Very poor customer service, complete lack of accountability, and a waste of time. I will not be doing business with Best Buy or Geek Squad again.
- SSSGcJul 31, 20251.0Would never advise no one to buy their warranties. It is very sneaky and never to the point. Hidden disclosures and misleading. Also the people that manages it are pretty much untrained and have no knowledge whatsoever
- AAAzizaJul 16, 20255.0I just want let you know that Emil at the Samsung desk was very helpful with my Samsung phone. I really appreciate his recommendations!.
- JSJason SpencerOct 13, 20191.0This was the worst experience I've had. I came to exchange my phone because it was broken. I have the best buy warranty. They wouldn't help me because I didn't have an appointment. There was no one there. They could of helped me. Repeat they were not helping anyone.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Falls Church offer?
Geek Squad provides tech repair, setup, and support services including cell phone and computer repairs, data recovery, electronics repair, and appliance repair. Services can be scheduled in store or online.
Where is Geek Squad located in Falls Church, VA?
Geek Squad is located at 5799 Leesburg Pike, Room D, Falls Church, VA 22041, United States.
What are the Geek Squad's store hours in Falls Church?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at Best Buy?
You can schedule service appointments either in store or online via the Best Buy Geek Squad website for the Falls Church location.
What is the contact phone number for Geek Squad in Falls Church?
The local and main phone number to reach Geek Squad in Falls Church is +1 703-671-0184.
Are there any nearby dining options close to the Geek Squad location?
Yes, nearby dining options include Dca Bistro offering Mediterranean cuisine, Moe's Southwest Grill for Tex-Mex options, Panera Bread for bakery and café choices, Pizza Hut for pizza, and Pho Vinh Loi for Vietnamese cuisine. These are perfect spots to visit before or after your service appointment.
What nearby shopping centers can I visit when going to Geek Squad?
Ballston Common Mall is a nearby shopping center where you can shop and lounge. Additionally, you can visit the adjacent Best Buy electronics store and game stores like Game Stop.
Are there any transit or shipping services near Geek Squad?
Yes, UPS Alliance Shipping Partner is located nearby for courier and shipping needs, which might be convenient if you need to ship or receive packages while visiting Geek Squad.
Is there a bank near Geek Squad for financial services?
Wells Fargo Bank is close to the Geek Squad location in Falls Church, offering banking and financial services for your convenience.
Can I find mobile phone and telecommunications stores nearby Geek Squad in Falls Church?
Yes, the Sprint Store and T-Mobile stores are located near Geek Squad, providing additional options for mobile phone and telecommunications services.