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Brand Certified

Verizon

4.8
(569 reviews)

Business Details

10695 Braddock Rd, Fairfax, VA
22032, United States
(703) 278-0789

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Fairfax, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 10695 Braddock Rd.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
10695 Braddock Rd, Fairfax, VA
22032, United States

Hours

Reviews

4.8
569 reviews
5 stars
538
4 stars
8
3 stars
4
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Jorge and Madison, for their exceptional service, patience, and knowledge.

Efficiency

Customers frequently noted quick and efficient service, with representatives resolving issues promptly and effectively.

Positive Experiences

Numerous reviews highlighted enjoyable experiences, with customers expressing gratitude for the helpfulness and friendliness of the staff.

Negative Incidents

A few reviews mentioned poor service experiences, including rudeness and mishandling of products, which contrasted with the overall positive feedback.
  • SJ
    suzyn jacobson
    3 days ago
    5.0
    Madison could not have been nicer or more helpful. She restored my faith in Verizon
  • MA
    Margie Ascierto
    Feb 17, 2026
    5.0
    Alvaro in Fairfax, VA University Mall store was amazing! Best customer service we’ve had in a very long time. He was so helpful in getting us set up with new phones, transferring data, getting equipment and pairing all devices. He has excellent communication skills and was polite and professional! He is so knowledgeable on all things cell and Verizon! Thank you so much Alvaro!!
  • JS
    Jessica Lydic- Stowe
    Feb 16, 2026
    5.0
    Ezzy was kind and helpful even though it took a while to get all my stuff done
  • RJ
    Rhonda Jones
    Feb 16, 2026
    5.0
    Madison was wonderful! I will absolutely be bringing my family back to see her.
  • CR
    Catherine Reynolds
    Feb 2, 2026
    5.0
    Jorge was very great! I accidentally downloaded a bad app which was a cleaning app. He helped cleared out. Great representative and good customer service!

Brand Certified Facts from Verizon

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