Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 9444 Main St in Fairfax, VA 22031
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
430 reviews
5 stars
379
4 stars
10
3 stars2
2 stars2
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Sam, Louis, and Yousef, highlighting their patience and knowledge.
Mixed Experiences
While some customers had excellent experiences, others reported rude interactions and poor service, particularly with specific employees.
Store Availability
Several reviews mentioned issues with store hours, including being closed during posted hours and unresponsive staff.
Sales Process
Customers appreciated the straightforward sales process without pressure to buy additional products, although some reported unexpected charges.
Technical Assistance
Staff were noted for their ability to resolve technical issues quickly, with many customers expressing satisfaction with the support received.
- MAMANOOCHEHR DEHGHANI ABBASI6 days ago5.0Dan It's very professional, and and helpful person
- AHAshley HarronOct 23, 20251.0Just had an extremely rude interaction with someone who identified themselves as the store manager by the name of Sam. I was sent a text that made it sound as if my account had experienced fraud. It turned out to be a sales call and when I complained, Sam, hung up on me twice. I will be shopping around for different services as a direct result of my interaction with this employee or branch manager.
- JEJoshana ErenbergSep 24, 20255.0Exceptionally helpful! Thank you, Sam and Daniel!!!
- RMRandy MeyersSep 19, 20255.0They worked to get me the best package and promptly on my way with new phone.
- HLHeidi LeeSep 8, 20255.0I strongly recommend this store. Dan was very professional and nice and helped me with Internet connection issues. The service I received today was one of the best services I have ever received and he saved my day!
Frequently Asked Questions About Verizon
What are the operating hours of Russell Cellular in Fairfax?
Russell Cellular in Fairfax is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular's Fairfax store located?
The Fairfax store is located at 9444 Main St, Fairfax, VA 22031.
Which mobile phone brands are available at Russell Cellular in Fairfax?
Russell Cellular offers various brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What types of products can I find at Russell Cellular's Fairfax location?
You can find Verizon Wireless plans, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid products.
Does Russell Cellular offer in-store pickup services?
Yes, Russell Cellular offers in-store pickup for your convenience.
What payment methods are accepted at Russell Cellular in Fairfax?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is Russell Cellular in Fairfax wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers' ease of access.
Can you mention some dining options near Russell Cellular's Fairfax store?
Nearby dining options include Blue Ocean (sushi and Japanese restaurant), Chopt Creative Salad Company (salad bar and vegetarian), Pho Duong Fairfax (Vietnamese), Izakaya Blueocean (sushi), &pizza (pizza and Italian), and Popeyes Louisiana Kitchen (fast food).
Are there any fitness or health-related businesses near Russell Cellular Fairfax?
Yes, nearby are Orangetheory Fitness (gym and boot camp), Epiphany Movement Center (pilates and yoga studio), iSmile Dental Care (dentist), and Inova GoHealth Urgent Care (urgent care and doctor services).
What nearby places could be helpful for customers visiting Russell Cellular in Fairfax?
Customers might find the Pickett Shopping Center useful for additional shopping, the UPS Access Point location for courier services, and Staples for office equipment and printing services.