Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.0
30 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
3
1 star
12
- MPMichelle ParsonsOct 14, 20231.0If they can't turn on your device, don't bother coming here. They told me they can't do anything if they can't turn it on- the issue being a hardware problem, something they don't work on here... in a tec repair company.
- JSJames SubiaJun 3, 20231.0Would not repair my tv from 1983 they said it was too old
- CCCCSep 13, 20221.0Service is questionable. It's luck of the draw with who you get.
- FAFawaz AmjadJul 8, 20201.0Tried calling them numerous times about my repair status order which has been showing 'in transit' for straight ten days. I tried calling geek squad customer service number and out of two hours on phone with them, roughly hour and half they put me on hold and transfer to other departments. I could barely get chance to speak to agents reporting issue for less than 20 minutes out of two hours!!it's infuriating. And the most disturbing part is that no one picks up phone at store to talk to help me get transfered directly to Geek Squad Agent at location to address my concern. Now I have no idea and neither Geek squad customer service agents about my item repair status. God knows where it is at or is it even at repair shop or not. The agent convinced me that it would take 2 to 3 weeks to repair the item and deliver back to shop. But if the item is showing 'in transit' for straight ten days than I don't know how to handle from here on. I didn't even want to put one star rating but I have no other option.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Fairlakes Shopping Center offer?
Geek Squad provides tech repair, setup, and support services for various electronics. You can schedule service in store or online.
Where is Geek Squad located in Fairfax, VA?
Geek Squad is located at 13058 Fairlakes Shopping Center, Fairfax, VA 22033, USA.
What are the opening hours of Geek Squad at Fairlakes Shopping Center?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I schedule Geek Squad services online?
Yes, you can schedule Geek Squad services online through their website or visit the store in person.
What phone number can I call to contact Geek Squad at Fairlakes?
You can call Geek Squad at (703) 631-3332 for inquiries or scheduling.
Are there any dining options near Geek Squad at Fairlakes Shopping Center?
Yes, nearby dining options include Red Robin Gourmet Burgers, Guapo's TexMex Restaurant, Chipotle Mexican Grill, Jimmy John's, and Subway, all convenient for a meal before or after your tech service visit.
Is there a Best Buy store near Geek Squad?
Yes, Geek Squad is located within or very close to Best Buy, which offers electronics and appliance sales.
What shopping centers are near Geek Squad at Fairlakes?
Geek Squad is located in the Fair Lakes Shopping Center, which features various retail and service businesses convenient for combined shopping and appointments.
Are there beauty and wellness services near Geek Squad?
Yes, nearby beauty and wellness places include European Wax Center Fairfax - Fair Lakes, elemis beauty salon, Charlotte Tilbury, and Ulta Beauty, offering hair removal and cosmetic supplies.
Is there public parking or gas station access near Geek Squad?
Yes, BJ's Wholesale Club nearby offers grocery store services, discount shopping, and includes a gas station, which is convenient for customers visiting Geek Squad.