Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Apple Fairfax Corner
4221 Fairfax Corner East Avenue, Fairfax, VA
22030, United States
Hours
Reviews
3.6
1,249 reviews
5 stars
617
4 stars
177
3 stars
84
2 stars
62
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported unhelpfulness and poor communication.
Repair Issues
Numerous complaints about repair processes, including incorrect diagnoses and lack of follow-up on repairs.
Sales Pressure
Customers felt pressured to purchase products they did not want, with some employees discouraging purchases of desired items.
Store Environment
The store is described as clean and spacious, with good parking availability, but some customers found it overcrowded.
Staff Knowledge
While some staff were noted as knowledgeable and helpful, others were criticized for lacking experience and providing incorrect information.
- CWC williams3 days ago5.0Very spacious . Didn’t wait . The team members were friendly and helpful
- ABAnders BruceNov 12, 20255.0This review is to recognize the great job done by Earl in repairing the arrow key on my MacBook Pro. He was able to reattach the fiddly little rubber bit that had come loose, as well as the key itself. He provided a clear and straightforward explanation of the repair and cautioned me that the key might feel slightly different from the others, but the key's functioning has actually improved with usage since the repair, and it's just like the other keys. Fantastic work!
- KKKivaniNov 12, 20255.0Bought the iPhone 15 Pro last year📱— it was an amazing experience at the Apple Store! Super smooth service and friendly staff.
- MCMiguel CuyaOct 25, 20251.0Condescending staff. It's happened to me twice now. This last time, the guy asked my wife why it had taken so much time to bring in her defective ipad and then asked what type of cable we were using. It's not like we were using a android cable. If you are working and dealing with people, maybe learn some customer service and avoid being judgemental. Who hires these people?
- MCM COct 22, 20251.0I purchased an iPhone 17 Pro Max from this store. When buying it, I clearly mentioned that I would trade in my iPhone 12 Pro Max later, and they said “no problem, you can bring it afterward.” When I brought the device back, they refused to accept it, claiming that “the system doesn’t allow it” just because of a small scratch. I previously completed the exact same trade-in process at another Apple Store with a phone in much worse condition, and there were absolutely no issues. This kind of inconsistent and arbitrary behavior is completely unacceptable and unworthy of the Apple brand. Expecting a 6–7-year-old device to be in perfect condition is unrealistic. The lack of customer service and accountability here is extremely disappointing. After this experience, I made myself a promise — I will never buy another iPhone again, and I’ll never recommend anyone else to do so. Avoid this store. A total disappointment under the Apple name.
Frequently Asked Questions About Apple Fairfax Corner
What products can I find at Apple Fairfax Corner?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Fairfax Corner.
What kind of technical support does Apple Fairfax Corner offer?
The store offers technical support at the Genius Bar with Specialists ready to assist you.
What are the regular store hours for Apple Fairfax Corner?
Monday to Thursday, the store is open from 10:00 AM to 8:00 PM; Friday and Saturday from 10:00 AM to 9:00 PM; and Sunday from 11:00 AM to 7:00 PM.
Are there any special holiday hours I should be aware of at Apple Fairfax Corner?
Yes, for example, on November 28, 2025, the store opens early at 8:00 AM until 9:00 PM, is closed on December 25, 2025, and has shorter hours on December 24 and 31, as well as January 1, 2026.
Is Apple Fairfax Corner accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I pick up online orders in-store at Apple Fairfax Corner?
Yes, Apple Fairfax Corner offers in-store pickup for your online orders.
Does Apple Fairfax Corner accept mobile NFC payments and debit cards?
Yes, the store accepts both mobile NFC payments and debit cards as payment methods.
Is there free Wi-Fi available at Apple Fairfax Corner?
Yes, Apple Fairfax Corner provides free Wi-Fi for customers shopping in-store.
What nearby places can I visit before or after shopping at Apple Fairfax Corner?
You can visit Fairfax Corner Farmer Market for fresh produce, Escapology Escape Rooms Fairfax Corner for fun activities, and Coastal Flats for a seafood or American restaurant experience nearby.
How can nearby stores like Arhaus and sweetgreen complement my visit to Apple Fairfax Corner?
After visiting Apple Fairfax Corner, you can explore Arhaus for furniture and home goods or grab a healthy meal at sweetgreen, both conveniently located nearby.
Are clothing and boutique stores near Apple Fairfax Corner for additional shopping?
Yes, nearby options include Monkee's of Fairfax, Destination Maternity, and Undeniable Boutique for various clothing and boutique shopping needs.