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Best Buy

3.9
(2820 reviews)

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
13058 Fairlakes Shopping Ctr, Fairfax, VA
22033, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

3.9
2,820 reviews
5 stars
1,472
4 stars
612
3 stars
235
2 stars
108
1 star
393
  • RR
    Raj
    4 days ago
    1.0
    Very lazy manager working at 11:30am in Wed April 8. Took 20 mins to come to front desk. Avoid this store for sure as you’ll find the management is incompetent.
  • CV
    Chibzii Vadim
    Apr 4, 2026
    1.0
    ⚠️ Unprofessional and Deceptive Service Rating: 1 (Zero stars if possible) This is the most irresponsible team I have ever dealt with. They offered me a gift card, but it was actually a credit card. When I realized this, I told the agent to cancel everything immediately. He promised it was canceled, but five days later, the card arrived in the mail. This unprofessional mistake has now impacted my credit score. I am working hard on my credit because I need to buy a house, and now I have this unnecessary headache. It is hard to understand how a manager can hire such irresponsible workers. Avoid this place. They are dishonest and their lack of professionalism can ruin your financial plans
  • ET
    Eman TF
    Apr 2, 2026
    5.0
    It was a bad experience with Jacob Tadros. He provided misleading information, behaved unprofessionally, and showed no understanding of proper customer service, I have submitted a formal complaint, and I am glad that Customer Support and Store Manager William addressed the situation. Special thanks to Abdulrahman for his professionalism and excellent service
  • ZM
    Zakr Moaez
    Apr 1, 2026
    1.0
    Very unprofessional experience. The employee spoke to customers in a rude and disrespectful way, which made the situation uncomfortable. They also claimed to be a manager, but their behavior didn’t reflect that at all. I personally witnessed this, and others have noticed the same issue. Customer service needs serious improvement.
  • MS
    Mohamed Sharaf
    Apr 1, 2026
    5.0
    ​👍​ to “ I want to thank the other staff, especially Abdulrahman Alrisha for being professional, respectful, and very helpful. Be careful and double-check everything before buying. ” He has positive energy, a smile, patience, honesty, and friendliness. I will send my friends to buy some products and ask about Abdul Rahman Al-Risha in particular.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Fairfax?

Best Buy in Fairfax offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.

What are the operating hours for Best Buy at Fairlakes Shopping Center?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

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Certified April 05, 2026Yext Knowledge Graph
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