Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Dulles’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
320 reviews
5 stars
237
4 stars
13
3 stars
8
2 stars
7
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees like Steve and Robert received high praise for their helpfulness, while others were described as rude and unprofessional.
Employee Knowledge
Several customers highlighted the knowledge and expertise of employees like Steve, Robert, and Santos, who provided thorough assistance and resolved issues effectively.
Store Environment
The store layout was noted as easy to navigate, but some customers experienced long wait times and poor service during busy periods.
Service Issues
Multiple reviews mentioned issues with service quality, including incorrect information about equipment returns and billing problems.
Positive Experiences
Many customers reported positive experiences, particularly with Steve, who was recognized for his patience and dedication to customer satisfaction.
- GMGenaro Cervantes MartínezNov 2, 20251.0No recomiendo este lugar para obtener un teléfono, nunca me dijeron que me cobrarían por sus cervicios me atindio José marqués y se portó muy mal, no sé los recomiendo te cobran 40 dólares por el servicio que te brindan se se poones que debería ser atención al cliente y no cobrar extras.
- SASheikh AftabOct 14, 20251.0Rude employees
- NNniharika nalamalaOct 13, 20255.0Sara is amazing. I was having trouble getting my eSim activated and people at verizon corporate center couldn’t do it or didn’t spend enough time to figure it out. I came to the verizon store at Dulles mall. Apparently, they don’t do any activation for prepaid eSim, but Sara here took the time and kept trying till it worked. She didn’t give up and I could tell she really believes in helping the customer no matter how long it takes. Thank you Sara.
- EPElder PaulaOct 11, 20251.0terrible customer service
- ESEarlier SaidOct 6, 20255.0The store was easy to navigate through.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Dulles?
The Verizon store is located at 21100 Dulles Town Cir, Ste B-212, Dulles, VA 20166.
What are the operating hours of the Verizon store at Dulles Town Center?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which brands of smartphones can I upgrade or purchase at this Verizon store?
You can upgrade or purchase Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus devices at this store.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup for your orders.
What payment options are accepted at the Verizon store in Dulles?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I pay my Verizon bill directly at the Dulles Town Center store?
Yes, you can pay your Verizon bill in-store at this location.
Do I need to make an appointment before visiting the Verizon store?
No, appointments are not required to visit this Verizon store, but you can call to make one if you prefer.
What are some nearby places to visit before or after shopping at the Verizon store?
Nearby places include Dulles Town Center shopping center, Victoria's Secret lingerie and clothing store, and Little Tokyo Japanese restaurant, perfect for shopping and dining experiences around your Verizon visit.
Where can I get coffee nearby when visiting the Verizon store at Dulles Town Center?
Starbucks, located nearby, offers coffee and a comfortable spot to relax before or after your store visit.
Is there a bank nearby the Verizon store at Dulles Town Center for financial services?
Yes, Capital One Bank is located close to the Verizon store for your banking needs.