Verizon

4.6
232 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Danville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 145 Holt Garrison Parkway.

Details

  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
145 Holt Garrison Parkway, Danville, VA
24540, United States

Hours

Reviews

4.6
232 reviews
5 stars
196
4 stars
15
3 stars
4
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service.

Sales Experience

Several reviews highlighted the positive experiences during phone purchases and account setups, with staff being patient and thorough.

Staff Knowledge

Customers frequently noted the staff's expertise in explaining products and services, contributing to a smooth buying process.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.

Problem Resolution

A number of reviews mentioned staff going above and beyond to resolve issues, demonstrating a commitment to customer satisfaction.
  • BN
    Betty Nelson
    Oct 7, 2025
    5.0
    Very informative salesperson. Explained various items to us. Very nice young man
  • JW
    Jerry Walker
    Sep 3, 2025
    5.0
    Brian was very helpful and knowledgeable. Excellent customer service.
  • KS
    Kawanda Swanson
    Aug 2, 2025
    1.0
    Had a great service with the younger guy that served us. Being that the new.phones don't take Sims card, I had called back and asked them to take my Sims out. I was planning on picking it up within 2 days but it didn't work out. So after going to the store 2 weeks later, the other guy had throwed it away. It didn't belong to him it was mine. No my memories are gone. I'm very upset 😡.
  • CT
    Cailyn Turner
    Jun 26, 2025
    5.0
    Exceptional Service from Brian, Trey, and Hunter at Verizon Wireless! I had an absolutely fantastic experience with Trey, Brian, and Hunter—the dream team at Verizon Wireless! I came in needing multiple changes to my account, expecting a complicated and time-consuming process, but they made it completely seamless. Each of them went above and beyond to ensure everything was handled efficiently and correctly. They communicated clearly, worked swiftly, and made what could have been a stressful situation incredibly easy. Their professionalism, attention to detail, and collaborative energy truly set them apart. Thanks to their outstanding service, I left with everything set up perfectly—fast, stress-free, and with total confidence in my new setup. Verizon is lucky to have such knowledgeable and customer-focused team members!
  • B4
    B 4letta
    Jun 12, 2025
    5.0
    Trey and Brian were great! They were patient and explained everything in a way we could understand.

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Danville offer?

Wireless Zone offers the latest Verizon devices including smartphones, tablets, and accessories, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

Where is Wireless Zone, Verizon Authorized Retailer located in Danville?

Wireless Zone is located at 145 Holt Garrison Parkway, Suite 210, Danville, VA 24540.