Business Details
919 S Craig Ave, Covington, VA
24426, United States
Certified by Verizon • Feb 22, 2026
(540) 759-3069
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Covington, VA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
205 reviews
5 stars
170
4 stars
17
3 stars
6
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and patient, with many highlighting exceptional service from specific employees.
Store Experience
Overall, customers reported positive experiences in the store, noting the staff's ability to handle multiple customers efficiently and provide personalized assistance.
Product Knowledge
Many reviews emphasized the staff's expertise in explaining products and services, helping customers make informed decisions.
Mixed Experiences
While most feedback was positive, a few customers reported instances of poor service or long wait times, indicating inconsistency in the customer experience.
- ARAmanda Richardson5 days ago5.0Kris, the customer service tech, was amazing. He was patient and helpful. I appreciate that he took his time on a busy Saturday.
- PTPatricia T6 days ago5.0Brooklyn was great! She was knowledgeable and helpful.
- FNFrank NelsonFeb 19, 20265.0Resolved the issue with a very professional attitude
- AAAnnieFeb 1, 20265.0It was time to upgrade my phone from a iPhone 13 mini to a more recent model. I hate that iPhone doesn’t make a mini anymore because I like the smaller size. I went to the Verizon store in Covington Virginia and the service was exceptional. Alexis was very personable and took great care of me. I also converted my home Internet needs with a bundle package with Streaming. I’ve been a Verizon customer for over 20 years and Alexis took the time to show me the value and the money saved if I bundled everything together so I took the leap. I have nothing but raving reviews for the customer service and care that was given to me by Verizon and Alexis at the covington Virginia branch. Highly recommend.
- LOLaurie OgdenJan 23, 20265.0Great guy, answered all my questions and some good humor, too
Frequently Asked Questions About Verizon
What products does Verizon in Covington offer?
Verizon in Covington offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at the Verizon store?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Otterbox, and many more.
What are the store hours for Verizon in Covington?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Covington offer in-store pickup?
Yes, they offer in-store pickup services for purchases.
Which languages are spoken at the Verizon store?
English and Spanish are spoken at this Verizon location.
What payment methods are accepted at Verizon in Covington?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers inside the store.
Where is Verizon located in Covington?
Verizon is located at 919 S Craig Ave, Ste D, Covington, VA 24426.
What are some nearby places to visit around the Verizon store in Covington?
Nearby places include Great Wall Kitchen for Chinese food, EZCare Walk-in Medical Center for medical services, and The Homestead, Hot Springs, Virginia, known for natural hot springs.
How can nearby transit or services help when visiting Verizon in Covington?
Customers can use nearby services such as the UPS Access Point location for package deliveries, or visit nearby businesses like Circle K convenience store and Food Lion supermarket to conveniently combine errands with their visit.
Are there alternative mobile phone stores near Verizon in Covington?
Yes, nearby mobile phone stores include UScellular and We "R" Wireless, providing customers with additional options for mobile devices and services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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