Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Colonial Heights, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
313 reviews
5 stars
269
4 stars
15
3 stars
5
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Larry and Choice for their exceptional service.
Long Wait Times
Several reviews mentioned long wait times due to insufficient staffing, with customers expressing frustration over delays in receiving assistance.
Sales Process Issues
Customers reported confusion and dissatisfaction regarding the sales process, particularly concerning fees for exchanges and issues with online orders not being fulfilled.
Store Environment
Feedback indicated that the store could improve its environment, with mentions of uncomfortable seating and cleanliness concerns.
- MBMark BeltramiJan 5, 20265.0Tia was amazing and really took time for me to understand everything
- QMQ McCallDec 27, 20255.0The sales associate- Choice- was very friendly and helpful. She worked to get me the best deal on 17 pro max for my wife.
- ALAut LynnDec 26, 20255.0The team that was available during the time of 4:00pm-6:00pm were amazing and super chill
- APAmir PleasantDec 12, 20255.0The two gentlemen that worked there around 4pm on 12/11/25 were absolutely amazing! The only Verizon i recommend in the area.
- LBL BDec 11, 20253.0Can you please cancel porting asap I need to keep state phone
Frequently Asked Questions About Verizon
What kind of products does Verizon in Colonial Heights offer?
Verizon offers a full range of wireless products including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon at 3083 Boulevard, Colonial Heights?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Colonial Heights support in-store pickup?
Yes, Verizon offers in-store pickup service at this location.
Which payment methods are accepted at Verizon Colonial Heights?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at Verizon in Colonial Heights?
Yes, the store offers electronics recycling services.
Is the Verizon store in Colonial Heights welcoming to the LGBTQ community?
Yes, the store welcomes LGBTQ customers.
What brands of devices are available at Verizon Colonial Heights?
The store offers brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Are there dining options near Verizon Colonial Heights for a meal before or after my visit?
Yes, nearby dining options include Domino's Pizza, Subway, Wing N Burger Factory Colonial Heights, Skrimp Shack, and Burger King.
What nearby places could help with financial services when visiting Verizon Colonial Heights?
Nearby financial services include Atlantic Union Bank and Touchstone Bank, which can assist with banking needs.
What nearby attractions or shopping centers can I visit near Verizon in Colonial Heights?
You can visit Colonial Square shopping center, Dollar Tree, Dollar General, Cato Fashions, and Peebles for shopping and entertainment.