Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Colonial Heights store today.
Location
Cricket Wireless Authorized Retailer
184 Southgate Sq, Colonial Heights, VA
23834, United States
Hours
Reviews
3.9
54 reviews
5 stars
33
4 stars
5
3 stars
4
2 stars
1
1 star
11
- MMmary2 days ago1.0Worst customer service ever.
- YCYohara Caraballo Cupeles2 days ago1.0I am deeply disappointed and disturbed by the behavior of an employee at this Cricket location. My father entered the store with my minor siblings seeking in-person support after phone customer service failed to help. My sister was translating for him. Instead of offering assistance, the employee immediately became verbally aggressive and insulting, accusing my father of being incompetent and impatient. The situation escalated when the employee threatened to call ICE and told my father to “go back to his country.” This was not only racist and humiliating, but completely unacceptable—especially toward a family seeking help, with children present. For the record, Puerto Ricans are U.S. citizens. Beyond that, no one deserves to be treated this way. My great-grandfather fought in the Vietnam War, and my brother—son of the man who was insulted—is currently serving this country. The level of disrespect and ignorance displayed by this employee is appalling. Cricket should be ashamed to employ someone who behaves in such a volatile and discriminatory manner. I hope this is taken seriously, investigated, and addressed immediately. No customer should ever experience racism, threats, or harassment while simply asking for help.
- AAAlexandria AtkinsMar 23, 20225.0KC was wonderful. Very helpful
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What cell phone plans does Cricket Wireless Authorized Retailer in Colonial Heights offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.
Where is Cricket Wireless Authorized Retailer located in Colonial Heights?
It is located at 184 Southgate Sq, Colonial Heights, VA 23834, USA.
What are the opening hours for Cricket Wireless Authorized Retailer in Colonial Heights?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require a long-term contract?
No, their cell phone plans come with no annual contract for convenient service.
How can I contact Cricket Wireless Authorized Retailer in Colonial Heights?
You can call them at +1 804-895-6734 for inquiries or assistance.
What types of phones and services are available at Cricket Wireless Authorized Retailer?
Cricket Wireless provides 5G cell phone services and prepaid phone plans along with prepaid SIM cards.
Are there any popular places to eat near Cricket Wireless at 184 Southgate Sq?
Yes, several nearby dining options include Los Bandidos for Tex-Mex food, Tropical Smoothie Cafe for smoothies and sandwiches, and Volcano Crab for seafood and bar dining.
Can I visit other retail stores nearby when I come to Cricket Wireless?
Definitely, nearby shopping options include Plato's Closet for used and consignment clothing, and Surplus Furniture and Mattress Warehouse for home furnishings.
Are there any beauty and wellness places close to Cricket Wireless store?
Yes, you can find Rose Glam Hair Studio for hair and beauty services and Pro Nails offering nail and spa treatments nearby.
What social media platforms does Cricket Wireless Authorized Retailer use?
Cricket Wireless is active on Facebook, TikTok, Instagram, Twitter, YouTube, and Yelp with dedicated handles and pages for customer engagement.