Best Buy

Reviews

• OR

  Ollie RV

  1 day ago
  3.0
  Don't ever let yourself be locked out of an Apple iPhone. We tried all the videos and all the online help to no avail. Then we found out we could make an appointment with a geek squad so that's what we ended up doing. He was a helpful young man but it didn't solve our problem. He said the Apple store way way out in the West end. Mike, do it for free or something like that. We ended up losing everything and had to rebuild everything. Why can't you simply unlock an iPhone? It's ridiculous. (Someone in ICU got locked out when their brain wasn't working)
• TW

  Tina Winfrey

  5 days ago
  1.0
  The customer service is horrible here. Unfortunately any communication with this location is done through a call center so if you have a complaint the only way it can be heard directly is if you drive to the location. I'm really surprised at how customer servicen is being handled. Best Buy is holding on by a thread when it comes to even still be around. I miss Circuit City. This will be the last time I ever purchase anything from them. Shut the whole location down.
• TC

  Tera Crowder

  Mar 30, 2026
  5.0
  Bought my sons meta VR headset here. I received a $75 gift card just for purchasing it and was able to buy my son a tablet with the gift card..
• MW

  Matthew Webb

  Mar 21, 2026
  1.0
  This is the worst best buy I have ever been to. Not only is the car audio selection already way under stocked, but I waited for 20 minutes for someone to assist me went and asked another worker if someone was coming to help me and was told it was probably going to be a min. Before someone could help. No urgency whatsoever. The store has maybe 8 customers in total in the store bit had no time to help me get the speakers I came here to buy. So after a 30 minute ride to get here I'm leaving empty handed. I will never shop here again and definitely dont recommend this best buy to anyone. Stay clear.
• MT

  Marinita Taylor-James

  Mar 13, 2026
  4.0
  As soon as you walk in there is a staff member ready to assist you. Even though they didn't have what I needed the staff suggested other place close in the area where I could purchase what I was looking for.