Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and long wait times.
Product Availability
Several customers expressed frustration with inventory issues, including items being out of stock or not available as promised.
Geek Squad Experience
Many customers had positive experiences with Geek Squad services, highlighting knowledgeable and helpful technicians.
Store Environment
The store is generally described as clean and organized, but some customers noted a lack of staff presence on the sales floor.
AJ
Ashley Jones
Dec 29, 2025
5.0
Clean store great customer service and well stocked shelves
NB
Nathan Boettcher
Dec 28, 2025
5.0
Bought a HP laptop. Used the Geek squad to set it up and got a tune up for another laptop.. Great service, explained everything. Highly recommend Best buy and their services.
RL
Rick Lee
Dec 24, 2025
5.0
professional and friendly service
AR
Aubrey Rachel
Dec 7, 2025
5.0
We purchased a 65" tv. Our guy was so helpful, patient and friendly!!
MF
Martha Fawzy
Nov 28, 2025
1.0
I scheduled a camera installation 3 weeks in advance and they said they’re coming and asked us to prepare and wait for them 7am-7pm and they didn’t show up. Then when we called they said we have to reschedule for another time. Seriously what kind of service is that. No respect to people’s time at all. What a waste of time.