Business Details
2621 W Hundred Rd, Chester, VA
23831, United States
Certified by Verizon • Feb 22, 2026
(804) 748-2689
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/va/chester/2621-w-hundred-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Chester’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Chester connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
505 reviews
5 stars
421
4 stars
32
3 stars
9
2 stars7
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service provided by staff members, particularly Daniel, CJ, and Geremias, who were noted for their patience, professionalism, and willingness to go above and beyond for customers.
Knowledgeable Staff
Customers frequently highlighted the staff's expertise and ability to explain options clearly, making the purchasing process easier and more enjoyable.
Mixed Experiences
While many customers had positive experiences, some reported issues with slow service, unhelpful representatives, and problems with billing or trade-ins, indicating inconsistency in service quality.
Store Environment
The store atmosphere was generally described as friendly and welcoming, with staff making efforts to assist customers, including those with special needs.
- MHMalcolm HargrettFeb 9, 20265.0Daniel gave an exceptional service! Very professional very well spoken fixed my problem fast
- KSKat SJan 17, 20265.0Donald at Verizon was the type of person that makes a company. He worked with me for over 2 hours to correct my problems. Give him a raise for being so professional and patient most of all determined to help. He was SIMPLY THE BEST.
- 3G301 GlizzyJan 16, 20265.0Came to pick up my new iPhone 17 yesterday and I thought I lost all my information. But thank you to Ernest who work in the Verizon store in Chester Va. He was helpful and definitely showed excellent customer service to help me get back everything I lost. Thanks to him I got everything I lost back. So if yall have any questions or need help yall should go see him yall definitely would leave being satisfied with his help and customer service.
- KKKeeJan 15, 20261.0NO URGENCY. Everyone is dragging their feet. Customer Service bout as slow as the internet service
- SSSportDec 16, 20255.0I just want to share an experience I had with one of your managers. Daniel. He's the manager at the Chester location in Virginia. My wife and I are old and struggle in our ways. My wife left her phone and charge card in the Chester store by accident. I was contacted by Daniel who explained the situation to me and I was able to come and gather my wife's charge card and phone. I just can't express how grateful and pleased I am with the conduct of your manager. Compassionate and caring. We need more of this. Home run for Verizon. Thank you. Please recognize. Daniel, in some way he deserves it. Thank you and take care
Frequently Asked Questions About Verizon
Where is the Verizon store located in Chester, VA?
The Verizon store is located at 2621 W Hundred Rd, Chester, VA 23831.
What are the operating hours of the Verizon store on weekdays?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store and curbside pickup options?
Yes, the store provides both in-store pickup and curbside pickup services.
Which brands of smartphones can I find at the Verizon store?
The store offers smartphones from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
Can I upgrade my mobile device and Verizon plan at this location?
Yes, wireless sales consultants at the store can help you upgrade your Apple iPhone, Samsung Galaxy, Google Pixel or Motorola device along with your Verizon plan.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
How can I contact the Verizon store for appointments or inquiries?
You can call the store at +1 804-748-2689 or email CustomerService@cellularsales.com.
Are appointments required to visit the Verizon store?
No, appointments are not required to visit the store, although you can make one if you prefer.
What restaurants are near the Verizon store where I could eat before or after my visit?
Nearby restaurants include Peking Chester and Applebee's Grill + Bar, offering Chinese and American cuisine respectively.
If I am visiting the Verizon store, where can I find EV charging stations nearby?
You can find EV charging stations at Chevrolet Charging Station and Heritage Chevrolet close to the Verizon store.
Are there any beauty or wellness spots near the Verizon store?
Yes, nearby options include Sun Tan City for tanning services, Palm Beach Tan, and The Milan Salon for hair and beauty treatments.
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Certified February 22, 2026Yext Knowledge Graph
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