Business Details
About
Cell Phone StoreTCC
TCC Chester, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 12101 Branders Creek Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
648 reviews
5 stars
589
4 stars
17
3 stars
12
2 stars6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Joe, Tay, and Derique for their professionalism and helpfulness.
Knowledgeable Staff
Numerous reviews mentioned the staff's extensive knowledge about products and services, which contributed to a positive customer experience.
Mixed Experiences
While many customers had positive experiences, some reported issues with service speed and billing problems, indicating inconsistency in service quality.
Recommendation
Several customers highly recommended specific employees and the store overall, suggesting a strong likelihood of repeat business.
- JCJ CDec 31, 20255.0Came in and worked with Ezeh with help setting up my phone. He took his time explaining everything to me and made sure I left with a working phone.
- IMIsabelle MorganDec 31, 20255.0D’Erique is how I think you spell his name , he was supper helpful and friendly and made the entire process calm and smooth , I would recommend this location to anyone and will be coming back ! Thank you for being amazing !!!!!
- VSVinnie SalernoDec 31, 20255.0This place is great! Von was a great help to me and my family. He got us set up with a nice plan and my 2 daughters the newest iPhones! 10/10
- EBEZ BusinessDec 31, 20255.0I had a fantastic experience at Verizon today thanks to Ezeh. I was looking for a new phone and felt a bit overwhelmed, but Ezeh stepped in and made the process so easy. He is incredibly patient, knowledgeable, and didn't pressure me into a sale. It’s rare to find such genuine customer service these days. I’ll definitely be back!
- TWT WDec 29, 20255.0D’erique was super helpful & patient when my family was trying to transfer service but wasn’t able to.. it was a process but he was friendly & great customer service the entire time! Thank you so much for your help! Also thank you Ezeh for helping my son set up his phone!
Frequently Asked Questions About Verizon
What products and services does Verizon at 12101 Branders Creek Dr offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services including prepaid plans, bill payments, upgrades, device activation, and Total Mobile Protection.
What are the store hours for Verizon at 12101 Branders Creek Dr?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store and curbside pickup options?
Yes, the store provides both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment or manage my Verizon account for this store?
You can schedule appointments via https://www.tccrocks.com/appointments/ and manage your account through the My Verizon app available on the Apple App Store.
What brands of mobile devices are available at Verizon Chester?
They carry popular brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
What is the store's contact number if I need assistance?
You can contact the store at +1 804-778-4531 for any inquiries or support.
Does Verizon Chester participate in any community support or local good causes?
Yes, proceeds from every purchase at the store go directly toward doing good in the local community.
Are there any nearby restaurants where I can dine before or after visiting Verizon Chester?
Nearby dining options include Ristorante and Bar Antonio, Antonio's Restaurant and Wine Bar, Kabuki Japanese Steak House, Subway, and China Wok, all within close proximity to Verizon.
What nearby retail and entertainment options are available around Verizon Chester?
Customers can visit Shoppes at River Forest for shopping, GameStop for video games and hobbies, and see beauty salons like Bondi Blonde Hair Studio and Spa or Nail Spas for relaxation.
Are there other telecommunications providers or mobile phone stores close to Verizon Chester?
Yes, nearby competitors include T-Mobile and Cellular Sales, alongside other electronics and mobile phone stores like RadioShack and Victra.