Brand Certified
Verizon
4.8(664 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
12101 Branders Creek Dr, Chester, VA
23831, United States
Certified by Verizon • Feb 22, 2026
(804) 778-4531
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/va/chester/12101-branders-creek-dr-.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Chester, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 12101 Branders Creek Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
664 reviews
5 stars
603
4 stars
17
3 stars
12
2 stars6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many specific mentions of employees like Joe, D’Erique, and Von.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their ability to handle complex issues and provide thorough explanations.
Positive Experiences
Overall, customers reported positive experiences at the store, often mentioning a willingness to return due to the excellent service received.
Staff Recommendations
Several customers recommended specific employees, indicating a strong connection and satisfaction with individual service providers.
Service Issues
A few reviews mentioned issues with service quality and billing problems, suggesting that while many experiences were positive, there are areas for improvement.
- WLWilliam LoweryFeb 14, 20265.0Von was amazing and great help. GO SEE VON!
- JJJamesFeb 7, 20265.0Joe very helpful
- AWAmanda WilbornFeb 1, 20265.0Joe did an awesome job waiting on me and my daughter with phone issues! Thank you Joe!
- VJValerie JohnsonFeb 1, 20265.0Joe was courteous and knowledgeable about every aspect of what I needed. Great to work with.
- AWAnnette WilhelmJan 20, 20265.0D’Erique❤️❤️❤️❤️❤️Excellent help and knowledge and outstanding customer service!
Frequently Asked Questions About Verizon
What products and services does Verizon at 12101 Branders Creek Dr offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services including prepaid plans, bill payments, upgrades, device activation, and Total Mobile Protection.
What are the store hours for Verizon at 12101 Branders Creek Dr?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store and curbside pickup options?
Yes, the store provides both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment or manage my Verizon account for this store?
You can schedule appointments via https://www.tccrocks.com/appointments/ and manage your account through the My Verizon app available on the Apple App Store.
What brands of mobile devices are available at Verizon Chester?
They carry popular brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
What is the store's contact number if I need assistance?
You can contact the store at +1 804-778-4531 for any inquiries or support.
Does Verizon Chester participate in any community support or local good causes?
Yes, proceeds from every purchase at the store go directly toward doing good in the local community.
Are there any nearby restaurants where I can dine before or after visiting Verizon Chester?
Nearby dining options include Ristorante and Bar Antonio, Antonio's Restaurant and Wine Bar, Kabuki Japanese Steak House, Subway, and China Wok, all within close proximity to Verizon.
What nearby retail and entertainment options are available around Verizon Chester?
Customers can visit Shoppes at River Forest for shopping, GameStop for video games and hobbies, and see beauty salons like Bondi Blonde Hair Studio and Spa or Nail Spas for relaxation.
Are there other telecommunications providers or mobile phone stores close to Verizon Chester?
Yes, nearby competitors include T-Mobile and Cellular Sales, alongside other electronics and mobile phone stores like RadioShack and Victra.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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