Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Chesapeake’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
252 reviews
5 stars
213
4 stars
15
3 stars
7
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Alex Davis received numerous accolades for his exceptional customer service, with many customers recommending him for his professionalism and helpfulness.
Mixed Experiences
While many customers praised the service, some reported poor experiences with certain representatives, indicating inconsistency in service quality.
Knowledgeable Staff
Several reviews highlighted the staff's expertise and ability to provide detailed information about products and services.
Friendly Atmosphere
Customers frequently mentioned the friendly and welcoming environment of the store, contributing to a positive shopping experience.
Efficient Service
Many customers appreciated the quick and efficient service, often noting minimal wait times and prompt assistance.
- PMPatricia Miles2 days ago5.0Robert was very helpful. He assisted me in picking the right phone and the right plan.
- GSGerry SherrillNov 7, 20255.0I made a trip to Verizon Store on Battlefield Blvd Chesapeake Va. Alex Davis was Amazing he immediately resolved all my cell phone issues. I was 100% pleased. Rate him the highest.
- BKBernice KingNov 2, 20255.0Excellent experience at Verizon thanks to Eric! He was very professional, patient, and knowledgeable. He helped me choose the perfect cellphone, explained everything clearly, and made sure I left fully set up and satisfied. Highly recommend asking for Eric if you want top-notch customer service!
- DMDeborah MoulseOct 29, 20255.0The smartest phone guy ever. His patience, kindness, and mini lessons about my new phone had me skipping out the door with happiness. He is now my go to phone guy
- ABAmelia BrillhartOct 7, 20251.0Very poor customer service. I bought a new phone and four days later it would not text. I went in at 7:30pm and was told there was nothing anyone could do because Sean, the guy I bought it from, wasn’t there. The guy who helped me was worthless. I told him it was an emergency, I need my phone for work. He said sorry, there’s nothing I can do. He never even looked at the phone. I told him I would take a different phone. He said they didn’t have any in the store. Really??. I asked for the manager. He said she left. I said call her. He said she was in a meeting??? He lied to my face. I said how can that be? He said it was a meeting at another store. Really?? At 7:45pm. Liar. I will never come back to this store. The service is terrible. I wish I had never come here in the first place.
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store on Battlefield Blvd N?
The store offers Verizon wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phones, and accessories from brands like Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What services does the Verizon store offer?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, Verizon Wireless services, and Fios home internet.
What are the store hours for the Verizon location at 1024 Battlefield Blvd N?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store require appointments for visits?
No, appointments are not required; customers can visit the store anytime during business hours or call to make an appointment if preferred.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I pick up my online order at the Verizon store?
Yes, the store offers both in-store pickup and curbside pickup services.
Where is the Verizon store located and how can I contact them?
It's located at 1024 Battlefield Blvd N, Chesapeake, VA 23320. You can call them at +1 757-819-6745 or email CustomerService@cellularsales.com.
What nearby car rental services can I use when visiting the Verizon store?
Nearby car rental agencies include Budget Rent A Car, Budget Car Rental, Avis Car Rental, and Avis Rent A Car, convenient if you need transportation before or after visiting the store.
Are there dining options near the Verizon store on Battlefield Blvd N?
Yes, fast food and barbecue options nearby include Hardee's and Wood Chicks BBQ, great for a meal after shopping for your wireless needs.
What other mobile phone stores are close to the Verizon store?
Nearby alternatives include another Verizon location, Cellular Sales, T-Mobile, and Batteries Plus Bulbs, providing options for mobile devices and accessories.