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Brand Certified

Verizon

4.6
(276 reviews)

Business Details

(757) 819-6745

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Chesapeake’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Chesapeake connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1024 Battlefield Blvd N, Chesapeake, VA
23320, United States

Hours

Reviews

4.6
276 reviews
5 stars
236
4 stars
15
3 stars
7
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by employees, particularly Alex Davis, who was noted for his patience, knowledge, and ability to resolve issues effectively.

Knowledgeable Staff

Customers frequently highlighted the expertise of the staff, especially Alex and Lee, who were commended for their ability to explain options clearly and help customers save money.

Mixed Experiences

While most reviews were positive, some customers reported poor service from certain employees, indicating inconsistency in customer care.

Store Environment

The store was described as clean and welcoming, contributing to a pleasant shopping experience for many customers.
  • NN
    Nancy
    Feb 7, 2026
    5.0
    People are quick to complain but slow to compliment and I would like to compliment Alex L at the Verizon store on Battlefield Boulevard for the excellent service that I received today! We always receive excellent service at the north Battlefield store, but Alex was very patient and knowledgeable with assisting me with a problem that I found to be very complicated. Management you have a winner with this employee!!!!
  • LW
    Linda Wallace
    Jan 14, 2026
    5.0
    Alex Davis at Verizon on Battlefield Blvd. is a fantastic employee!!!!!!! He helped me during the big outage!!! Life saver!!!!
  • TT
    Tamara
    Jan 14, 2026
    5.0
    Keegan, Alex, and Joe, Just letting you know they’re all amazing individuals during a national outage today!
  • AB
    Anthony Bailey
    Jan 10, 2026
    5.0
    My father and I stopped by this Verizon store last week and were really impressed with the level of service we received. The team went above and beyond to help him with an important account change, they were attentive, patient, and made sure everything was handled correctly before we left. It’s clear they genuinely care about their customers and take the time to get things right. A big thank-you to the staff for turning what could have been a stressful situation into a very positive experience. We’ll definitely be back!
  • CC
    Casey Coleman
    Jan 10, 2026
    5.0
    I literally do not have enough words in my vocabulary to describe how great Alex D. is. I used to dread going into a Verizon storefront (I still do) but he makes it so much more enjoyable, takes his time and explains things thoroughly for the average person to understand, and just makes the headache of getting a new phone, not such a headache. He is super knowledgeable, amazing at what he does, and is just all around awesome! He did WONDERS for our bill and I can’t thank him enough for everything! I will recommend anyone I know (even people I don’t know) to him and him ONLY. He’s our family phone guy for absolute life!

Frequently Asked Questions About Verizon

What products and brands are available at the Verizon store on Battlefield Blvd N?

The store offers Verizon wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phones, and accessories from brands like Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.

What services does the Verizon store offer?

Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, Verizon Wireless services, and Fios home internet.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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