Verizon

4.5
399 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Chesapeake, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4105 Chesapeake Square Blvd., Chesapeake, VA
23321, United States

Hours

Reviews

4.5
397 reviews
5 stars
322
4 stars
24
3 stars
4
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Lizzie, Julio, and other representatives providing outstanding service.

Professionalism

Reviews highlighted the professionalism of the staff, noting their patience and ability to handle multiple customers effectively.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Long Wait Times

Several customers expressed frustration with long wait times during their visits, suggesting a need for better staffing during busy hours.
  • MZ
    Mike Zydron
    Jan 5, 2026
    5.0
    Store was busy but staff very polite and eager to keep everyone helped and they were both efficient at keeping multiple customers moving forward in parallel. Very friendly and great service.
  • JH
    Jay Houk
    Dec 31, 2025
    1.0
    Most disrespectful visit to this store. You lost a customer today. Would give a zero if I could.
  • DM
    Dorothy Mauro
    Dec 27, 2025
    5.0
    Lenny took the time to listen, plan, and exe ute a resolution. 100% best customer service.
  • CR
    Casey Ryan
    Dec 18, 2025
    5.0
    Lizzie was great getting me and my significant others phones switched over and setup.
  • KE
    Kym Edelman
    Dec 12, 2025
    5.0
    Great service, really friendly and helpful. Great deal on new phones too!

Frequently Asked Questions About Verizon

What products and brands does Verizon Chesapeake Square Boulevard offer?

Verizon Chesapeake Square Boulevard offers a full range of wireless devices including smartphones, tablets, wearable devices, and accessories with brands such as Samsung, Apple, Motorola, Google, and more.

What are the store hours for Verizon at 4105 Chesapeake Square Blvd?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.