Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Chesapeake, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1501 Cedar Rd 105.
Many customers praised the staff for their exceptional customer service, highlighting employees like Brandon, Landon, and Bayleigh for their patience, knowledge, and professionalism.
Appointment Issues
Several reviews mentioned frustrations with the appointment system, indicating that the store operates on a first-come, first-served basis despite allowing appointments.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude service from specific employees, particularly regarding upselling and handling customer inquiries.
Product Knowledge
Customers frequently noted the staff's strong product knowledge, which helped them make informed decisions about their purchases and plans.
Store Environment
Some reviews mentioned issues with the store environment, including cleanliness and the presence of unpleasant odors.
AH
Amy Holt
Feb 11, 2026
5.0
I had such a great experience at the Verizon store on Cedar Road! I went in to add an existing phone from a friend onto my plan as a fifth line, and I honestly expected to be there for at least an hour or two. Instead, I was in and out in about 15 minutes. Bayleigh was incredibly efficient and knowledgeable — she helped me unlock the phone, get it erased, and set everything up so quickly. On top of that, she took the time to clearly walk me through what it would cost to upgrade my other phones, which I really appreciated. I was so impressed with her customer service and how smoothly she handled everything. Highly recommend stopping in and asking for Bayleigh!
EH
Elizabeth Howell
Feb 3, 2026
5.0
Landon provided excellent customer service and was patient with me as I transferred multiple lines from another carrier and asked a ton of questions. It is hard to find great employees, but he is one for sure. Make sure you keep him around!
SG
Stephen Genthner
Dec 26, 2025
1.0
They are a first come first serve facility - we made and appointment in advance - they don’t respect scheduled appointments
CS
Cathy Sykes
Dec 23, 2025
5.0
Merry Christmas ,First and all I came in and recieved excellent customer service,I promise to get my next phone in your store,they deserve a raise,there is no more customer service like this,thank you for your professional experience in choosing the right people.
MK
Michael Keating
Dec 4, 2025
5.0
Hello, just wanted to mention Bayleigh with your Verizon Wireless from Cedar Rd. In Great Bridge was super helpful and did a great job helping me with my cellphone. This is why I love Verizon Wireless. Ty Bayleigh 1501 Cedar Rd Great Bridge Virginia.
What products and services does Verizon Wireless Zone in Chesapeake offer?
Verizon Wireless Zone in Chesapeake offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides Verizon Wireless plans, device financing, wet phone recovery, and more.
Where is the Verizon Wireless Zone store located in Chesapeake?
The Verizon Wireless Zone store is located at 1501 Cedar Rd 105, Chesapeake, VA 23322.
What are the store hours for Verizon Wireless Zone in Chesapeake?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at Verizon Wireless Zone Chesapeake?
Yes, Verizon Wireless Zone offers in-store pickup for your convenience.
How can I schedule an appointment with Verizon Wireless Zone Chesapeake?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands are available at Verizon Wireless Zone in Chesapeake?
The store offers products from Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many other leading brands.
Is Verizon Wireless Zone in Chesapeake an authorized Verizon retailer?
Yes, it is an independently owned and operated Verizon Authorized Retailer.
What nearby restaurants can I visit before or after shopping at Verizon Wireless Zone?
Nearby dining options include La Parrilla Mexican Grill, Tropical Smoothie Cafe, Subway, Yama Sushi Roll House, Yamachen's Sushi, and Village Inn.
Are there any fitness or wellness centers near Verizon Wireless Zone Chesapeake?
Yes, Anytime Fitness gym and GNC supplement store are nearby for your fitness and wellness needs.
What local services and shops are close to Verizon Wireless Zone that customers might find useful?
Nearby are services such as Instyle Nails Spa, Great Clips hair salon, Mattress Firm, and Beach Eye Care optometrist.
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