Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Chesapeake, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 237 Carmichael Way.
Location
Hours
Reviews
4.8
608 reviews
5 stars
559
4 stars
16
3 stars5
2 stars5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Brandon, Dave, and Alex.
Efficiency
Many reviews highlighted the quick service and efficient handling of phone upgrades and issues, often completing transactions in under an hour.
Knowledgeable Staff
Customers appreciated the staff's expertise, particularly in explaining options and troubleshooting issues, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to misleading fees and inadequate service, suggesting inconsistency in staff performance.
Store Environment
The store was noted for being conveniently located with ample parking, contributing to a positive overall shopping experience.
- WHWill HALADYNANov 4, 20251.0No help, bad attitude.
- EDElizabeth DayOct 7, 20255.0Answered my questions about service
- RProger panmSep 28, 20255.0Easily the quickest to Verizon store I’ve been to for an upgrade. Upgraded 2 lines and added 1 in less time than other stores have been able to do a single line for us
- LFLeo FigueroaSep 27, 20255.0The Best customer service ever with the best deals .
- JPJeff PottsSep 21, 20255.0This is by far the best Verizon store in the area, hands down. That is all due to the great people staffing this store. They take are of business by taking care of you. It’s a little out of my way. But from now on, it’s the only Verizon store I’ll visit.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Chesapeake offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with Verizon network coverage including 5G service.
Where is the Verizon Wireless Zone store located in Chesapeake?
The store is located at 237 Carmichael Way, Ste 205, Chesapeake, VA 23322.
What are the operating hours of the Verizon Wireless Zone in Chesapeake?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
Can I pick up my online Verizon Wireless order at this location?
Yes, the store offers in-store pickup for orders.
Does Verizon Wireless Zone in Chesapeake provide device financing options?
Yes, they provide device financing options among other services like new lines, upgrades, and bill payments.
How can I schedule an appointment or service at this Verizon store?
You can schedule appointments via their reservation website at https://wirelesszone.com/appointments/.
What brands of smartphones and accessories are available at Wireless Zone Verizon?
They carry brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and many more.
Are there any nearby places to visit after shopping at Verizon Wireless Zone?
Nearby you can visit The Bypass 168, an American restaurant and pub, or relax at DeVinn NailBar Chesapeake 757 for beauty services.
If I'm coming to Verizon Wireless Zone in Chesapeake, are there any nearby gyms where I can work out?
Yes, Anytime Fitness and No-Bull Training gyms are located nearby for your fitness needs.
What other services or offices are located near the Verizon Wireless Zone store?
Nearby you will find real estate agents like Robin Gauthier and Melinda Swager from NextHome Tidewater Realty, and insurance agencies such as Ciara Broda - State Farm Insurance Agent.