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Wireless Zone® of Chesapeake, Virginia, Verizon Wireless, cell phones, mobile accessories, smartphones
Brand Certified

Verizon

4.8
(612 reviews)

Business Details

(757) 421-2505

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Chesapeake, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 237 Carmichael Way.

Location

Verizon
237 Carmichael Way, Chesapeake, VA
23322, United States

Hours

Reviews

4.8
612 reviews
5 stars
560
4 stars
16
3 stars
6
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting employees like Brandon, Alex, and Dave.

Efficiency

Customers frequently noted the quick service and efficient handling of upgrades and issues, often completing transactions in under an hour.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with misleading fees and unhelpful staff, suggesting inconsistency in service quality.

Product Knowledge

Several reviews emphasized the staff's expertise in explaining products and services, helping customers make informed decisions.
  • MM
    Michael McAlea
    Feb 10, 2026
    1.0
    Save your money and headache and goto a corporate store. They mark up the phone over the actual Verizon cost and then add a “setup fee” at the end that the only way to avoid is by canceling and having to pay a restocking fee. Felt like Gaige got me on this.
  • CA
    Camryn Atwood
    Jan 23, 2026
    5.0
    Brandon was awesome and super patient, he helped me get a big discount on my plan and new iphone. He deserves 500 raises
  • WH
    Will HALADYNA
    Nov 4, 2025
    1.0
    No help, bad attitude.
  • ED
    Elizabeth Day
    Oct 7, 2025
    5.0
    Answered my questions about service
  • RP
    roger panm
    Sep 28, 2025
    5.0
    Easily the quickest to Verizon store I’ve been to for an upgrade. Upgraded 2 lines and added 1 in less time than other stores have been able to do a single line for us

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Chesapeake offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with Verizon network coverage including 5G service.

Where is the Verizon Wireless Zone store located in Chesapeake?

The store is located at 237 Carmichael Way, Ste 205, Chesapeake, VA 23322.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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