Brand Certified
Verizon
4.6(214 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1464 Mount Pleasant Rd, Chesapeake, VA
23322, United States
Certified by Verizon • Feb 22, 2026
(757) 410-5848
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/va/chesapeake/1464-mount-pleasant-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Chesapeake, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1464 Mount Pleasant Rd.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
214 reviews
5 stars
188
4 stars
5
3 stars1
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting individuals like Kamron, Trevor, and Eddie.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, unprofessional behavior, and issues with billing or phone activation.
Store Management
The store's management received positive feedback for improvements in service and professionalism, especially under new management.
Technical Assistance
Customers appreciated the assistance with phone upgrades and technical issues, although some faced challenges with activation and data transfer.
- JLJeff LentzFeb 7, 20261.0We went in to upgrade a phone based on a Verizon promo. Somehow this store messed up so bad that Verizon added a line, charged us full price for the new phone, and canceled our Disney plus subscription.
- CKCymilian KediaJan 6, 20261.0Not sure if this is an actual store of private room. Walked in with questions about bill payments and stood there for 5mins without a word from the two guys in front. No other customer but us. I got scared and left.
- JKJohn KittleNov 22, 20255.0Trevor and Novel were great! They were able to make upgrading our phone a painless an enjoyable experience. We’re also moving to Europe and they gave us advice on what our options for phone plans are when we get there!
- JSJohn smithNov 5, 20255.0Wonderful customer service and efficiency from Dave and the rest of the store!
- TSThane SmithOct 22, 20255.0Team was very helpful to work through some issues upgrading my iphone 11 to iphone 17.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1464 Mount Pleasant Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, among other wireless service needs.
What are the operating hours of Verizon at 1464 Mount Pleasant Rd?
Verizon is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at the Verizon Wireless Zone in Chesapeake?
Yes, Verizon offers in-store pickup for online orders.
Does Verizon provide device financing and activation services?
Yes, Verizon offers device activation and device financing services along with new devices and upgrades.
How can I schedule an appointment at Verizon Chesapeake?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/.
What brands of devices does the Verizon store at Mount Pleasant Rd carry?
They carry brands including Apple, Samsung, Google, Motorola, LG, and more.
Is Verizon Chesapeake an authorized Verizon retailer?
Yes, Wireless Zone is an independently owned Verizon Authorized Retailer in Chesapeake.
What nearby restaurants can I visit before or after shopping at Verizon Chesapeake?
Nearby restaurants include Bad Habits (American and seafood), Little Italy Restaurant (Italian and pizza), Los Primos Mexican Grill, Tropical Smoothie Cafe, and Surf Dogs (hot dogs and ice cream).
Are there fitness or wellness facilities near Verizon at 1464 Mount Pleasant Rd?
Yes, nearby fitness options include Kim Masters Taekwondo, Anytime Fitness gym, and nail and beauty salons like MK Nails First and Hair Cuttery.
What nearby services can help me with financial transactions when visiting Verizon Chesapeake?
Nearby financial services include Chartway Federal Credit Union and Western Union for banking and money transfer needs.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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