Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Chesapeake, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1464 Mount Pleasant Rd.
Location
Hours
Reviews
4.6
208 reviews
5 stars
185
4 stars
5
3 stars0
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting individuals like Kamron, Trevor, and Eddie.
Mixed Experiences
While some customers had excellent experiences, others reported unprofessional behavior and poor service from certain staff members.
Efficiency
Several reviews noted quick and effective service, with staff resolving issues and completing transactions in a timely manner.
Store Environment
There were mixed feelings about the store atmosphere, with some customers feeling uncomfortable due to staff behavior, while others appreciated the welcoming environment.
- CKCymilian Kedia6 days ago1.0Not sure if this is an actual store of private room. Walked in with questions about bill payments and stood there for 5mins without a word from the two guys in front. No other customer but us. I got scared and left.
- JKJohn KittleNov 22, 20255.0Trevor and Novel were great! They were able to make upgrading our phone a painless an enjoyable experience. We’re also moving to Europe and they gave us advice on what our options for phone plans are when we get there!
- JSJohn smithNov 5, 20255.0Wonderful customer service and efficiency from Dave and the rest of the store!
- TSThane SmithOct 22, 20255.0Team was very helpful to work through some issues upgrading my iphone 11 to iphone 17.
- DRDan & Kelly RubySep 20, 20255.0Super helpful for everything
Frequently Asked Questions About Verizon
What products and services does Verizon at 1464 Mount Pleasant Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, among other wireless service needs.
What are the operating hours of Verizon at 1464 Mount Pleasant Rd?
Verizon is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at the Verizon Wireless Zone in Chesapeake?
Yes, Verizon offers in-store pickup for online orders.
Does Verizon provide device financing and activation services?
Yes, Verizon offers device activation and device financing services along with new devices and upgrades.
How can I schedule an appointment at Verizon Chesapeake?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/.
What brands of devices does the Verizon store at Mount Pleasant Rd carry?
They carry brands including Apple, Samsung, Google, Motorola, LG, and more.
Is Verizon Chesapeake an authorized Verizon retailer?
Yes, Wireless Zone is an independently owned Verizon Authorized Retailer in Chesapeake.
What nearby restaurants can I visit before or after shopping at Verizon Chesapeake?
Nearby restaurants include Bad Habits (American and seafood), Little Italy Restaurant (Italian and pizza), Los Primos Mexican Grill, Tropical Smoothie Cafe, and Surf Dogs (hot dogs and ice cream).
Are there fitness or wellness facilities near Verizon at 1464 Mount Pleasant Rd?
Yes, nearby fitness options include Kim Masters Taekwondo, Anytime Fitness gym, and nail and beauty salons like MK Nails First and Hair Cuttery.
What nearby services can help me with financial transactions when visiting Verizon Chesapeake?
Nearby financial services include Chartway Federal Credit Union and Western Union for banking and money transfer needs.