Geek Squad

Reviews

• SF

  Shaffer Family

  Dec 12, 2025
  1.0
  Scheduled appointment ahead of time and arrived early but the rep did not honor the appointment. She said she was leaving and would not even let us drop the item off. Will not do business with them again.
• ZM

  zack marks

  Jul 29, 2025
  1.0
  Day 1: drop off for a simple os repair/reinstall on a cheap laptop and was told technician was off that day so it would be about a week which I thought was ridiculous but ok. Day 3 I get an email saying my computer was ready for pickup and I needed to make an appointment to do so which I also thought was ridiculous but ok. My wife and I show up late that evening to pick it up and the tech says the battery died and they weren't able to preform work without the charger which I could of brought with me had i gotten a heads up. Then the employee told us we needed to make another appointment to drop the charger off the next day. At this point im pretty fed up but I want my computer fixed so my wife brings it up the next morning. 2 more days go buy and then all of a sudden I get a refund of my money followed buy a phone call from your employee telling me the work order was closed due to the charger issue and that I needed to come back up for a record 4th visit to pay for the service again before they could start work again. Needless to say I picked up my computer and have taken my business elsewhere.
• DD

  Dani

  Oct 6, 2020
  5.0
  I wanted to make this review for John at GeekSquad here. He is an awesome tech guy and has helped us out even in the toughest situation of my computer crashing and getting the files out. He is great to interact with, great at explaining things, and will work on your device professionally and promptly. Definitely ask for his help when you need it!
• SH

  Stephen Heater

  Dec 3, 2019
  4.0
  Could not help me ,went to Target get new cim card.

Frequently Asked Questions About Geek Squad