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Best Buy

4.1
(2462 reviews)

Business Details

(757) 465-2306

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4107 Portsmouth Blvd, Chesapeake, VA
23321, United States

Hours

Reviews

4.1
2,462 reviews
5 stars
1,286
4 stars
614
3 stars
283
2 stars
69
1 star
210
  • JE
    Jeremy Emry
    Feb 15, 2026
    5.0
    Came in there to check out the ram and possibly upgrade it. Guy named Kaden,(forgive me if I spelled it wrong) because Kaden was absolutely awesome, and I hate to get his name wrong. Kaden was authentic, kind, Real, and he really Helped me out. I really appreciate that type of customer service. I won't go into details, I'll Just say if you ever stop into the best buy in Portsmouth, Kaden has my recommendation for a raise or something of that sort. And won't do you dirty 😂, quite the opposite. He helped me out, and he was pretty awesome with a good personality, and like I mentioned in so many other words, he gave me great customer service. Thank you Kaden. Much love brother 😉. I appreciate you 👍👍👍.
  • AB
    Ann Bailey
    Feb 15, 2026
    5.0
    Geek Squard is the best
  • EJ
    Erika Jackson
    Feb 7, 2026
    5.0
    Mr. Mike is an Awesome Manager/ Supervisor... He really went over and beyond to help my daughter and I to buy a new Top of the line Laptop 💻!!! Thank you for taking care of us the way you did... P.S. We went in and didn't buy at first and 20 minutes later we went right back to Mr Mike and bought the laptop... Thank You for everything on February 6th 2026
  • RH
    Rich H
    Feb 3, 2026
    5.0
    Very helpful each visit diagnosed issue with phone and helped create a great home office set up...
  • GC
    Gordon Cross
    Jan 23, 2026
    3.0
    I guess it's par for the course nowadays, however the customer service just isn't up to standard. I noticed a long line of customer service and many other employees just walking around or sitting during what appeared to be nothing. Another issue was, how do you get a large screen tv, and not even be offered any assistance taking it to your car. This is not acceptable. I know it's a new day, but there needs to be standards.

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