Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,425 reviews
5 stars
1,266
4 stars
606
3 stars
280
2 stars
66
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some customers praised helpful staff while others reported poor communication and long wait times.
Product Availability
Frequent issues with product availability; customers often found items out of stock or had to order online.
Geek Squad Performance
Geek Squad received both positive and negative feedback; some customers appreciated their service while others faced issues with appointments and parts availability.
Store Organization
Store layout and organization received criticism; customers found it cluttered and difficult to navigate.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing products as overpriced.
- MHMichaela Huntley6 days ago5.0Friendly staff easy transaction bought pick up over the internet. They called and made sure we really placed the purchase. Greatly appreciated that since it wasn't a cheap ticket item. Great service. A+
- KSKevin SappNov 14, 20253.0The person that sold me my radio was great but the installer wasn't so great he had me waiting longer that I was suppose to because he stopped to assist someone else like my business wasn't important when they had plenty of other ppl that could have assisted her
- ALAlisha LynchOct 28, 20255.0Never had any issues at this location. Have been a handful of times for various computer parts I’m unwilling to wait to be shipped.
- SSSeth SteighnerOct 28, 20251.0Brought laptop in for repair got it back with no charging cord. I wasnt offerend an apology or any form of compensation i was told i can borrow a type c charging cord for my gaming laptop and they would have to order me a new charging cable. Still have yet too recieve a call about getting that cable.
- CCcbkirsteOct 16, 20255.0Came for a Geek Squad appointment and left a happy customer!! There was only one person available to help at the time but quickly the line backed up behind me. Someone else finally came put to help another customer. My problem was solved this time around!
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Chesapeake, VA?
Best Buy in Chesapeake is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Chesapeake offer curbside pickup?
Yes, Best Buy Chesapeake provides curbside pickup services for customer convenience.
What type of products can I shop for at Best Buy Chesapeake?
You can shop for TVs, computers, appliances, and more electronics at Best Buy Chesapeake.
Does Best Buy Chesapeake have Geek Squad support available?
Yes, Geek Squad support is available at Best Buy Chesapeake for expert advice and repair services.
Is electronic recycling available at Best Buy Chesapeake?
Yes, Best Buy Chesapeake offers electronic recycling services.
What payment methods are accepted at Best Buy Chesapeake?
Best Buy Chesapeake accepts debit cards and pay by check, and does not require cash-only payments.
Are appointments required for services at Best Buy Chesapeake?
No, Best Buy Chesapeake does not require appointments for shopping or services.
What nearby stores can customers visit when shopping at Best Buy Chesapeake?
Nearby stores include Ross Dress for Less for clothing, BJ's Wholesale Club for bulk shopping and gas station needs, and Chesapeake Square's GameStop for video games and entertainment.
Where can customers find mobile phone repair near Best Buy Chesapeake?
Mr Fix Cell Phone & Computer Repair and the AT&T Store provide mobile phone repair services nearby Best Buy Chesapeake.
What nearby services are available for customers interested in beauty and wellness around Best Buy Chesapeake?
Customers can visit Detail Danni beauty salon, Opulent Beauty and Aesthetics, Polished Beauty Boutique nail salon, and Opal Waxing INC for various beauty and spa services near Best Buy Chesapeake.