Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,708 reviews
5 stars
2,072
4 stars
873
3 stars
338
2 stars
116
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being unresponsive or rude.
Staffing Issues
Several reviews mention a lack of staff availability, leading to long wait times and difficulty in receiving assistance.
Product Availability
Customers appreciate the variety of products available, but some report low stock levels on certain items.
Store Experience
The store is generally described as clean and organized, with many customers noting a positive shopping atmosphere.
Geek Squad Performance
The Geek Squad receives positive remarks for their expertise, although some customers report issues with service and communication.
- KKKevinLeland255 days ago5.0Xavier’s customer service is TOP of the line! Imagine that! Going into best buy and having the best customer experience, Xavier was friendly used an upbeat tone and was ENGAGED! I felt Valued as a customer! Xavier’s positive attitude and customer service oriented work ethic really made my day! I will be making this Best Buy my main location to visit I’m simply wowed! Thank you Xavier remember “it’s all about the Benjamin’s” lol
- JMJason Morgan6 days ago5.0I went in thinking I knew what I was getting. I was approached by a team member who was very quick to help. Levi took his time to go over a few options and explain differences between the tablets I was looking at. Ultimately he helped me decide on a new Samsung tablet and my son absolutely loves it! Thank you levi!
- LALupita AlvaradoNov 15, 20255.0Husband ordered online and went to come pick up. Was done within hours so we just decided to take a look around. Staff member Jacob was very helpful and informative about which TV’s are good.
- SAsheila aydelotteNov 10, 20255.0The best ,they have kind of televisions you could want and all sizes. They had exactly what I was looking for!! The young man that waited on us was wonderful, he very helpful and knowledgeable. I didn't catch his name, there are two initials on the ticket he me looks like S B or J B. The young at the door was good also.
- KFK FilkinsNov 4, 20255.0Dont normally leave reviews but that guy named Steve in the TV dept was super awesome and helpful and super cool. Dude needs a raise if not at least buy homie a lunch to let him know how valuable he is to the company I was on the fence on buying a TV (Sony Bravia XR8B) but once I saw an open box (Sony Bravia 8 mkii) and talked to Steve for a few mins i ended up buying it instead of the XR8B.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Chesapeake?
You can shop for TVs, computers, appliances, cameras, and other electronics at Best Buy Chesapeake.
What are the store hours for Best Buy at 1340 Greenbrier Pkwy?
Best Buy Chesapeake is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store pickup or curbside pickup?
This Best Buy location offers in-store pickup, but curbside pickup is not currently available.
Can I get my electronics repaired at Best Buy Chesapeake?
Yes, Best Buy Chesapeake provides service repair and Geek Squad support for electronics.
Are appointments required to shop or get services at Best Buy Chesapeake?
No, appointments are not required to shop or receive services at this location.
What payment methods does Best Buy Chesapeake accept?
Best Buy Chesapeake accepts debit cards and paychecks; it does not require cash-only payments.
Is there an option to recycle electronics at this Best Buy store?
Yes, Best Buy Chesapeake offers electronics recycling services.
Which nearby places can I visit for additional electronics and repair services?
Nearby, you can visit Geek Squad for appliance and mobile phone services as well as electronics repair.
What dining options are available near Best Buy Chesapeake?
Nearby dining options include Don Pablo's Mexican Kitchen for Tex-Mex cuisine, Buffalo Wild Wings for American food and bar atmosphere, and Your Greenbrier Cold Stone for ice cream treats.
Where can I find banking and financial services near Best Buy Chesapeake?
You can find several banks and financial service providers nearby, including TowneBank, Dave Hare, TJ Maroon, Julie Anderson, Philip Smith Jr., and Towne Insurance.