Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 540 Radford Lane in Charlottesville, VA 22903
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
168 reviews
5 stars
158
4 stars
3
3 stars2
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, with staff being described as friendly, helpful, and knowledgeable.
Staff Efficiency
Customers frequently noted the efficiency of staff members in handling multiple customers and completing transactions quickly.
Product Knowledge
Many reviewers praised the staff for their extensive knowledge about products and services, helping customers make informed decisions.
Positive Atmosphere
The store was often described as having a welcoming and positive atmosphere, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to long wait times and unresolved issues.
- CSCandace SmithNov 15, 20255.0Needed to upgrade my old phone and needed everything transferred over— Jonathon was incredibly patient and helpful— made sure I knew how to do some of the basic functions on the new phone and even helped me figure out how to connect it with my car. Outstanding service. Highly recommend.
- ABAshley BerrySep 30, 20255.0I usually don't do reviews but Michael was just awesome he is a really good guy!!!! I will definitely tell people to come to this store because of him, good vibes and jamming to music, I came in mad and yelling but he managed to turn it around and make me a fan of his!!! I hope y'all keep him forever cause I will definitely do all my business at this store!!!
- GOGrayson OffuttSep 23, 20255.0Michael was so helpful and was very quick and efficient!! Thank you Michael!
- CPCameron & Sophie ParkerSep 17, 20255.0Wonderful experience! Love this location
- MDMary DettmannJul 31, 20255.0Seth was helpful and tried to get me the best deal possible.
Frequently Asked Questions About Verizon
What is Russell Cellular and where is it located?
Russell Cellular is a local Verizon Authorized Retailer offering the latest mobile phone technology located at 540 Radford Lane, Suite 600, Charlottesville, VA 22903.
What brands of mobile devices does Russell Cellular offer?
Russell Cellular offers devices from Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Russell Cellular in Charlottesville?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for online orders?
Yes, Russell Cellular provides in-store pickup services.
Which payment methods are accepted at Russell Cellular?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Russell Cellular in Charlottesville?
You can reach them by phone at +1 434-333-0377 or via email at charlottesville.va@russellcellular.com.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What types of products and services does Russell Cellular offer?
They offer cellular phones, smartphones, tablets, accessories, smartwatches, prepaid products, and services including wireless service, mobile service, home phone service, and home internet.
What are some nearby dining options customers can visit before or after shopping at Russell Cellular?
Nearby dining options include Love2eat Thai restaurant, Bangkok' 99 Thai Cuisine, Pizza Hut, ZENSHI Handcrafted Sushi, Wing Street, and Subway.
Which nearby service providers might be useful for customers visiting Russell Cellular?
Customers can access Augusta Health Urgent Care, Dr. David A. Maybee Jr dental office, several banks like Capital One and Truist, and salons such as Hair Cuttery and La Vie Nail and Spa close to Russell Cellular.