Trading Cards needs to be shown for everyone to see at register when stores open. Came for one product and the person third in line got it when I was first in the store.
JH
Jerry Hu
5 days ago
1.0
Such a bad experience—bought a TV here that turned out to be defective. Won’t honor the limited warranty because of a glitch in their system. The manager exchanged me a cheaper TV and asked me to make up the “$40 difference” (I bought my TV on Black Friday). Total scam.
JT
Jonathan Tucker
Apr 3, 2026
5.0
I always love going here, I’m big into electronics and computers. My mom upgraded to a new tablet and the gentleman who helped her was very kind and professional. Thank you.
YY
Yujuan Yi
Mar 29, 2026
1.0
Horrible experience with Best Buy regarding a desktop build service.I was first contacted on Friday and told that my computer was ready for pickup. When I arrived, I was informed that it had not been completed. A manager then assured me it would be ready on Saturday, so I made a second trip, and only to be told it was still not done. Today (Sunday), I went to the store for the third time, and once again, the build was not completed. This time, I was told it would take at least 6 more hours, with no guarantee it would even be finished that day. That is INSANE and unacceptable! Basically I wasted my whole weekend and they did not have any compensation. At no point did anyone proactively update me or take responsibility for the situation! I don’t understand how they get this job!
Jesus Christ!! When I finally got my desktop and came home, I found they forgot to put my adapter in the package and I have to go to Best Buy again!
KT
Kimberly Trujillo
Mar 26, 2026
1.0
Scam you into a card. You sign up and then are not told that are using your card you do not get the sale price of the item you’re buying. Then they automatically renew you and charge you $176 even if you tell them that you do not want the card anymore. Hate this place.
What types of products can I find at Best Buy in Charlottesville?
At Best Buy Charlottesville, you can shop for TVs, computers, appliances, cameras, home electronics, and more.
What are the store hours for Best Buy at 1615 Emmet St N?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Charlottesville offer curbside pickup?
Best Buy Charlottesville offers curbside pickup services for your convenience.
Can I get electronics repair services at Best Buy Charlottesville?
Yes, Best Buy Charlottesville provides Geek Squad support including electronics repair services.
Does Best Buy Charlottesville accept debit cards and checks?
Yes, the store accepts debit cards and check payments and does not require cash only.
Is recycling electronics available at Best Buy in Charlottesville?
Yes, Best Buy Charlottesville offers electronics recycling services.
Are appointments required to shop or get services at Best Buy Charlottesville?
No, appointments are not required for shopping or services at this location.
What nearby stores can I visit alongside Best Buy Charlottesville for home goods shopping?
You can visit World Market and Cost Plus World Market nearby for home decor, furniture, and home goods shopping.
Where can I find pet supplies or services near Best Buy Charlottesville?
Petco and Vetco Vaccination Clinic are nearby and offer pet supplies and pet-related services.
Are there any dining options close to Best Buy Charlottesville?
Yes, Aris Kitchen located in the Best Buy parking lot offers Mexican cuisine, smoothies, and tacos, and Starbucks is also nearby for coffee and snacks.
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