Verizon

4.4
345 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Bristol’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
105 Gate City Hwy, Bristol, VA
24201, United States

Hours

Reviews

4.4
338 reviews
5 stars
258
4 stars
27
3 stars
18
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their politeness, professionalism, and willingness to help.

Sales Experience

Several reviews noted positive experiences with sales representatives who provided thorough assistance and helped customers find the best deals.

Staff Knowledge

Customers frequently mentioned the staff's knowledge and expertise in resolving issues and answering questions about products and services.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with billing and perceived pressure to purchase additional products.

Store Environment

The store was described as friendly and welcoming, although some customers noted long wait times and staffing issues during busy periods.
  • KS
    Kourtney Stair
    Nov 8, 2025
    5.0
    Cam was so great, helped us with phones and iPads and a watch. Went above and beyond !!! Will definitely be back to him!
  • KW
    Keith White
    Nov 8, 2025
    5.0
    Cam was great helped us switched from T-Mobile simple and easy even helping us get more devices !!!! If you need a new phone I would definitely recommend
  • RM
    Ronnie McFarland
    Nov 7, 2025
    5.0
    The reps in this store are amazing! I highly recommend this location to anyone!!
  • BM
    Barbara McFarland
    Nov 7, 2025
    5.0
    John did amazing at fixing my grandsons phone and fixing our plan to our liking. I highly recommend him.
  • MD
    Michel Ducamp
    Sep 8, 2025
    5.0
    Our sales representative Trammell checked every box: polite, welcoming, professional, knowledgeable, efficient and thorough. A great sales experience, which is saying alot. Fair inventory and prices but enough to get us through. He also navigated us fairly without pressure selling tactics to replace our old contract since we were getting new phones. This is a franchised store. We have been to the other Corporate-owned Bristol area store nearby which was disastrous in every way. This is the store to use. Trammell also works at several other nearby stores in Bristol and Abingdon.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Bristol, VA?

The Verizon Cellular Sales store is located at 105 Gate City Hwy, Bristol, VA 24201.

What are the operating hours of the Verizon store at 105 Gate City Hwy?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.