Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Bristol’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
339 reviews
5 stars
259
4 stars
27
3 stars
18
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for their exceptional customer service, highlighting their helpfulness, knowledge, and willingness to go above and beyond.
Staff Competence
Many reviews mentioned specific employees by name, commending their professionalism and ability to resolve issues effectively.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, including issues with billing and perceived pressure to purchase additional products.
Store Environment
The store atmosphere received mixed feedback, with some customers appreciating the friendly environment while others noted unprofessional behavior from staff.
- CPClarissa ParkerDec 1, 20255.0Cam was the most helpful and delightful person MOST EXCELLENT person I have ever worked with. Went out of his way to help me Hope you appreciate him.
- KSKourtney StairNov 8, 20255.0Cam was so great, helped us with phones and iPads and a watch. Went above and beyond !!! Will definitely be back to him!
- KWKeith WhiteNov 8, 20255.0Cam was great helped us switched from T-Mobile simple and easy even helping us get more devices !!!! If you need a new phone I would definitely recommend
- RMRonnie McFarlandNov 7, 20255.0The reps in this store are amazing! I highly recommend this location to anyone!!
- BMBarbara McFarlandNov 7, 20255.0John did amazing at fixing my grandsons phone and fixing our plan to our liking. I highly recommend him.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Bristol, VA?
The Verizon Cellular Sales store is located at 105 Gate City Hwy, Bristol, VA 24201.
What are the operating hours of the Verizon store at 105 Gate City Hwy?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Do I need an appointment to visit the Verizon Cellular Sales store?
No appointment is required; however, you can call to make one if you prefer.
What brands of smartphones can I purchase or upgrade at this Verizon store?
You can buy or upgrade Apple iPhones, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, Asus devices, and other Verizon compatible smartphones.
What services does the Verizon location at 105 Gate City Hwy offer?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspots, and device accessories.
Can I pay my Verizon bill in person at this store?
Yes, you can pay your Verizon bill in person at the Cellular Sales store.
What payment options are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, Mastercard, and Visa payment methods.
Does the Verizon Cellular Sales store offer in-store pickup?
Yes, in-store pickup is available for purchases at this location.
Are there any nearby motels for visitors to stay at when visiting Verizon at 105 Gate City Hwy?
Yes, nearby motels include Knights Inn Bristol, Rodeway Inn Bristol Near State Street, and Budget Inn Express, which are convenient for travelers visiting the Verizon store.
What dining options are available near the Verizon Cellular Sales store?
Nearby dining options include McAlister's Deli for sandwiches and salads, The Old Lighthouse Restaurant featuring southern cuisine, and The Old Lighthouse Diner for breakfast and burgers.
Are there any useful nearby services that customers can access when visiting the Verizon store?
Yes, customers can access nearby services such as UPS Access Point for shipping, H&R Block for tax assistance, and Walgreens pharmacy and convenience store, all within close proximity to the Verizon store.