Location.com logo
Brand Certified

Verizon

4.1
(776 reviews)

Business Details

5 Clear Creek Rd, Bristol, VA
24202, United States
(276) 466-6800

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Bristol for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5 Clear Creek Rd, Bristol, VA
24202, United States

Hours

Reviews

4.1
776 reviews
5 stars
504
4 stars
88
3 stars
45
2 stars
31
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific staff members like Daryl and Jeremiah for their helpfulness and professionalism, while others reported rude or unhelpful interactions.

Wait Times

Several reviews mentioned long wait times for service, with some customers expressing frustration over delays.

Product Knowledge

While some staff were noted for their knowledge and ability to assist, others were criticized for lack of helpfulness and understanding of products.

Store Experience

The store environment received mixed reviews, with some customers appreciating the cleanliness and friendliness of staff, while others reported unprofessional behavior and poor service.
  • AW
    Adriene W
    Feb 7, 2026
    1.0
    Verizon is a joke. They over charge for everything and if you visit a Verizon store they charge you help you do anything. Absolutely insane. Money scam.
  • SH
    Sandra Huffman
    Jan 15, 2026
    5.0
    Daryl was quick to help with everything. Very polite, knowledgeable, and professional. I will be back for him.
  • PH
    Phyllis Helton
    Jan 4, 2026
    5.0
    Daryl was great. Quick and friendly service. We will be back to see him.
  • SB
    Sandra Blaylock
    Dec 31, 2025
    5.0
    Husband and I visited the Gate City Hwy Bristol VA store yesterday and spoke with a young man by the name of Jeremiah he was so nice and helpful to two Senior Customers , he went out of his way to help us , he has restored our belief in true customer service once again. Verizon has a true 💎 in this young man!!
  • WU
    Wesley Uzzell
    Dec 26, 2025
    5.0
    They were super busy but very polite got me in and out super fast thought I would be there over an hour was out in less then 10 mins

Frequently Asked Questions About Verizon

What brands of smartphones can I find at Verizon Bristol?

Verizon Bristol offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.

What are the operating hours of the Verizon store in Bristol, VA?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: