Brand Certified
Verizon
4.1(776 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
5 Clear Creek Rd, Bristol, VA
24202, United States
Certified by Verizon • Feb 22, 2026
(276) 466-6800
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/virginia/bristol/bristol-315799
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Bristol for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.1
776 reviews
5 stars
504
4 stars
88
3 stars
45
2 stars
31
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised specific staff members like Daryl and Jeremiah for their helpfulness and professionalism, while others reported rude or unhelpful interactions.
Wait Times
Several reviews mentioned long wait times for service, with some customers expressing frustration over delays.
Product Knowledge
While some staff were noted for their knowledge and ability to assist, others were criticized for lack of helpfulness and understanding of products.
Store Experience
The store environment received mixed reviews, with some customers appreciating the cleanliness and friendliness of staff, while others reported unprofessional behavior and poor service.
- AWAdriene WFeb 7, 20261.0Verizon is a joke. They over charge for everything and if you visit a Verizon store they charge you help you do anything. Absolutely insane. Money scam.
- SHSandra HuffmanJan 15, 20265.0Daryl was quick to help with everything. Very polite, knowledgeable, and professional. I will be back for him.
- PHPhyllis HeltonJan 4, 20265.0Daryl was great. Quick and friendly service. We will be back to see him.
- SBSandra BlaylockDec 31, 20255.0Husband and I visited the Gate City Hwy Bristol VA store yesterday and spoke with a young man by the name of Jeremiah he was so nice and helpful to two Senior Customers , he went out of his way to help us , he has restored our belief in true customer service once again. Verizon has a true 💎 in this young man!!
- WUWesley UzzellDec 26, 20255.0They were super busy but very polite got me in and out super fast thought I would be there over an hour was out in less then 10 mins
Frequently Asked Questions About Verizon
What brands of smartphones can I find at Verizon Bristol?
Verizon Bristol offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What are the operating hours of the Verizon store in Bristol, VA?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for convenience at the Verizon Bristol store.
What delivery and pickup options does Verizon Bristol offer?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does Verizon Bristol support mobile payment options?
Yes, Verizon Bristol accepts payments via mobile NFC, debit cards, and pay checks but does not require cash only.
Are business mobile devices available at Verizon in Bristol?
Yes, Verizon Bristol offers business cell phones, tablets, mobile hotspots, and laptops.
What types of plans are available at Verizon Bristol?
Verizon Bristol provides mobile, wireless internet, and voice plans for various customer needs.
What nearby restaurants can I visit before or after shopping at Verizon Bristol?
Nearby restaurants include Wendy's for fast food, Kobe Japanese Steakhouse for Asian cuisine, It's Just Wings for chicken wings delivery, and Chili's Grill & Bar for American dining and bar experience.
Are there any nearby banks close to the Verizon store in Bristol?
Yes, customers can find Bristol VA Branch - The Bank of Marion and Regions Bank conveniently near Verizon Bristol for banking needs.
What nearby gas stations are around the Verizon Bristol location for quick refueling?
Nearby gas stations include 76, Valero, Gb Bristol Va exit 7, Marathon QuickStop, Fas mart 409, and Valero Gas Station for customers visiting the Verizon store.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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