Cricket Wireless Authorized Retailer

4.0
24 reviews
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Business Details

3122 Lee Hwy Ste 3, Bristol, VA
24202, United States
(423) 340-8272
https://www.cricketwireless.com/stores/va/bristol/3122-lee-hwy-ste-3
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Bristol store today.

Location

Cricket Wireless Authorized Retailer
3122 Lee Hwy Ste 3, Bristol, VA
24202, United States

Hours

Reviews

4.0
24 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
1
1 star
5
  • CP
    Cory Price
    Aug 6, 2025
    1.0
    ABSOLUTELY DO NOT DO BUSINESS HERE. Been a Cricket customer for many, many years and we are leaving 100% because of Sarah, a manager at this store. Went in to upgrade phones, paid for them and started the process. Apparently there was an issue with provisioning for moto phones during activation and they wouldn't work. Helpdesk said there wasn't a fix and to choose a different brand, which wasn't what we were looking to do, so we just decided to get our money back and try another time. Store refunded the phones but Sarah refused to refund the activation feeS, despite the fact that nothing was activated through no fault of our own, and was very rude to my spouse when they didn't back down. Sarah expected us to just be okay with paying fifty dollars for literally nothing. It took getting a different manager involved who agreed to give us the money back, despite Sarah claiming that they couldn't do that. The counter employees, Skyler and Rita, were wonderful to us throughout the process, but Sarah needs to find another job if she sucks this much at this one. Do not shop here.
  • DR
    David Rosenbalm
    Jun 24, 2025
    1.0
    Do not buy anything from the cricket wireless store in Bristol VA on Lee Highway.we up graded our phones and bought the cases for them.the cases did not have a hole at the bottom to charge the phone you have to take the phone out of the case to charge it.i went back and talk to the manager and she said no refunds on cases even tho it's a manufactured defect.she was so rude.
  • JJ
    Jeremy Johnson
    Mar 14, 2024
    5.0
    Ready to try my first I phone thanks
  • BS
    Brandon Smith
    Apr 12, 2021
    4.0
    Never been in here, prolly just drive by it at some point. Cell phone store so I'm guessing you can get anything phone related here
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer in Bristol offer?

Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all without an annual contract, tailored to fit your lifestyle.

Where is the Cricket Wireless Authorized Retailer located in Bristol?

It is located at 3122 Lee Hwy Ste 3, Bristol, VA 24202, USA.