Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bluefield, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
190 reviews
5 stars
156
4 stars
13
3 stars
12
2 stars
3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Heather, Frankie, and Dustin.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to explain services clearly.
Long Wait Times
Some customers expressed frustration with long wait times and the need for more staff during busy periods.
Mixed Experiences
While many had positive experiences, a few customers reported unprofessional behavior and issues with service quality, leading to dissatisfaction.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
- BOBrianna O'Connor5 days ago5.0Shout out to Lindsey for staying after closing to help me with my phone crisis! Super helpful and patient!
- SSSavannahNov 11, 20255.0We came in at around 5 PM and Lindsay was working with a group of unsatisfied customers. She spent her time attempting to satisfy their demands as best she could and still made time to speak with us. She stayed late and ensured we got 5 star service as well. The call center reps she was being very gracious and patient with were not helpful at best, but she maintained a positive attitude and advocated for her clients. It was very impressive and we definitely appreciate the effort she put in to get us our iPhone 17! Hero of the night!
- BGBrandy GillespieAug 27, 20255.0Johnathan and Lindsey are amazing!!!
- SJSusan JewellNov 28, 20205.0Logan was awesome!! He went above an beyond just normal help. I felt he understood our needs an helped us achieve them. Keep up the great job!!!
Frequently Asked Questions About Verizon
What products are available at the Victra Verizon Authorized Retailer in Bluefield, VA?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands does Victra in Bluefield carry?
Victra carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Urbanista.
What are the operating hours for the Bluefield Victra Verizon store?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Which payment options are accepted at the Victra Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra in Bluefield offer in-store pickup?
Yes, Victra offers in-store pickup service for purchases.
How can I contact the Victra Verizon store in Bluefield?
You can call them at +1 276-322-6105 or email Info@victra.com.
What services are provided at the Victra Verizon Authorized Retailer in Bluefield?
They provide services such as new lines, upgrades, new devices, and accessories.
Are there other wireless providers near Victra in Bluefield for comparison?
Yes, Cricket Wireless and Sprint stores are nearby, allowing customers to compare wireless options locally.
What dining options are available near the Victra Verizon store in Bluefield?
Nearby dining options include Bellacino's Italian Restaurant, It's The Pits barbecue restaurant, East Garden Chinese Restaurant, and Burger King for quick meals.
Are there convenient services near the Victra store in Bluefield for errands?
Yes, nearby you can find The UPS Store for shipping and printing, Shred Nations for document shredding, and First Community Bank for banking needs.