Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Bedford, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
207 reviews
5 stars
173
4 stars
10
3 stars
4
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, knowledgeable, and professional service, particularly highlighting individuals like Trish, Nate, and Vince.
Store Experience
Overall, customers reported a pleasant atmosphere in the store, with many noting the helpfulness and attentiveness of the employees.
Service Issues
Several customers expressed frustration with service-related issues, including problems with trade-ins, billing discrepancies, and slow internet speeds.
Appointment Management
Customers reported dissatisfaction with the appointment system, citing long wait times and ineffective scheduling.
Product Knowledge
Employees were frequently commended for their product knowledge and ability to explain services and options clearly.
- RJRenee JonesOct 27, 20255.0Everything was great thanks so much Dennis 🤗
- TLTammy LeeOct 17, 20251.0Do not go to the store if you would like to try on an Apple Watch before you purchase it. The only way to see how the watch looks on your arm is to pay for it first that is ridiculous for all that money.
- WHWilliam HollowayAug 16, 20255.0Very pleasant salesman and atmosphere!
- LRLandon RothgebNov 10, 20201.0It never fails.Every time you purchase something from this store and have issues with it there is always and excuse as to why there is no warranty. I have purchased at least 3 phones from the location in the last 10 years. Each time there is something wrong and I go back they state something they should have told you up front when you made the purchase. Poor customer service at this location
Frequently Asked Questions About Verizon
What products does Victra offer at its Verizon Authorized Retailer in Bedford, VA?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Verizon store located at 1128 E Lynchburg Salem Turnpike, Bedford?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at this Verizon Authorized Retailer?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for online orders?
Yes, Victra provides in-store pickup services for customers.
How can I contact the Victra Verizon store in Bedford for more information?
You can contact the store by phone at +1 540-707-4177 or by email at Info@victra.com.
What brands of devices and accessories can I find at the Victra Verizon store in Bedford?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and more.
Are there any nearby electronics stores to the Victra Verizon retailer in Bedford where I could compare options?
Yes, RadioShack is a nearby electronics store where you could explore additional options.
What nearby dining options are available near the Victra Verizon store in Bedford?
Nearby restaurants include Papa Johns for pizza, China Taste for Chinese cuisine, and Mi Patron for Mexican dishes.
If I visit the Verizon store at 1128 E Lynchburg Salem Turnpike, what other mobile service providers are near me?
Nearby mobile service providers include UScellular Authorized Agent - D.J. Electronics Plus, T-Mobile, and UScellular Authorized Agent - Atlantic Wireless.
Does the Victra Verizon store in Bedford support customers who speak languages other than English?
Yes, the store offers services in both English and Spanish to accommodate a wider range of customers.