Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 42395 Ryan Rd in Brambleton, VA 20148
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
216 reviews
5 stars
183
4 stars
5
3 stars2
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Kamran and Jannat providing exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also significant complaints about poor service, lack of communication, and misleading information from some staff members.
Store Management
Several reviews noted issues with store management, including mismanagement of store hours and staff behavior, leading to customer dissatisfaction.
Technical Assistance
Customers appreciated the technical support provided by staff, particularly in resolving issues and assisting with phone upgrades and data transfers.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with their visits, often recommending the store for its service and support.
- PGPaul Gilbert2 days ago5.0Asim really took care of us. Thanks much!
- NMNakul MehraJan 3, 20261.0Avoid going to this store, it’s run by college kids who will do a WhatsApp video call to another store supervisor to ask what to do when. I got a new business connection , they had no idea how to port numbers and the most disappointing thing was that they misled us on what plan we were signing up for. I had to ultimately go to another Verizon store at Fair Oaks mall who diagnosed the issue, helped us port instantly and gave the actual plan details we were signed up for - much higher than what was communicated initially.
- JSjohn sadikDec 17, 20255.0Excellent customer service. Best Verizon store in the area . Addressed all my questions and provided me and my family with the best deal on the phones and plan . Recommend Wes to be the best employee of the year.
- JJJaeDec 12, 20251.0"Pickups and dropoffs only available after 1pm" is what I was told when I walked into the store at 10:45am. The store is listed as being open at 10am and there is no mention of this anywhere.
- EAEileen AppelrouthDec 6, 20255.0Visited Sunday after Thanksgiving. Good guy helped me
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Brambleton, VA?
The Verizon store is located at 42395 Ryan Rd, Unit A-114, Ashburn, VA 20148.
What are the operating hours for the Verizon store in Ashburn?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store offer in-store pickup for orders?
Yes, the Verizon store offers in-store pickup services.
What types of payment options does the Verizon store accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Which brands are available at the Verizon store in Brambleton?
The store offers brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What services does the Verizon store provide?
Services include wireless service, mobile service, home phone service, home internet, and Fios Home Internet.
How can I contact the Verizon store by phone or email?
You can call +1 571-577-6590 or email brambleton.va@russellcellular.com.
Are there any nearby beauty salons close to the Verizon store?
Yes, nearby beauty salons include Eclips Salon, Great Clips, Levo Day Spa, Hair Cuttery, and Reagan Hair, which you might visit before or after your shopping trip to relax or get a new look.
What nearby services are available if I need shipping or packing supplies near the Verizon store?
The UPS Store 5505 is nearby and offers printing, packing, and shipping services for your convenience alongside your visit to Verizon.
Are there nearby places where I can find pet services close to Verizon in Brambleton?
Yes, Your Dog Smiles Pet Services provides pet sitting, dog walking, and retail pet products nearby for your pet care needs.