Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Arlington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
239 reviews
5 stars
126
4 stars
21
3 stars
10
2 stars
11
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual associates for their helpfulness while others report poor treatment and dismissive attitudes from staff.
Staffing Issues
Several reviews mention understaffing and long wait times, leading to frustration among customers.
Sales Practices
There are complaints about deceptive sales practices and lack of transparency regarding pricing and promotions.
Positive Experiences
Despite negative feedback, many customers report positive experiences with specific employees who provided excellent service.
- TAThe Jewel Riders ArchiveDec 28, 20254.0Had available associates to help answer a question. Seemed well staffed for a weekend.
- DKD & T KirklandDec 26, 20255.0Top Notch Verizon store. One of the best in the area. Ali was very professional and helpful. He answered all of our questions and made sure we were taken care of and received the best deal possible. Will definitely do business here again in the future.
- MJM JDec 10, 20251.0Deleted my review of the atrocious customer service received by Mike Beavers...wow
- TTTemico TaylorDec 7, 20251.0Verizon had a promotion you switch service , turn your old phone in for $800 credit , you pay the remaining cost of phone, I was sent envelope to turn phone in , only to call Verizon too many times because Verizon charged me the whole amount for IPhone. Now I added new line was suppose to get $300 gift card never received, I call to inquire about gift card , was told so many lies by different reps that it was added to my account, all lies. I do not trust Verizon at all. I’m so done . Jumping ship to different carriers.
- EMEmily MDec 6, 20255.0I had such a good experience here. My phone was dying, it was late at night, and the folks here made sure I walked out with a phone that worked. Shoutout to Michael who walked me through the setup process! I was very worried it would be a stressful experience and it was the opposite because of the kindness and professionalism of this Verizon team. Thank you so much!
Frequently Asked Questions About Verizon
What are Verizon Arlington store's hours of operation?
The Verizon store in Arlington is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store in Arlington located?
Verizon Arlington is located at 1100 S Hayes St, Ste 3032, Arlington, VA 22202.
Which 5G smartphones are available at Verizon Arlington?
The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Can I schedule an appointment to visit the Verizon Arlington store?
Yes, you can schedule an in-store appointment online to ensure personalized service at the Arlington location.
What pickup and delivery options does Verizon Arlington offer?
Verizon Arlington offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of services and products are available at Verizon Arlington?
The store provides mobile plans, wireless internet plans, voice plans, Fios Internet plans, and sells business devices like cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at Verizon Arlington?
Verizon Arlington accepts payments via check, debit card, mobile NFC payments, and does not require cash-only transactions.
Are there free Wi-Fi services available at the Verizon Arlington store?
Yes, the Verizon Arlington store offers free Wi-Fi to customers inside the store.
What nearby dining options can I visit before or after shopping at Verizon Arlington?
Nearby dining includes Poke It Up (Hawaiian restaurant), McDonald's (fast food), Sophie’s Dough Gourmet Cookie Dough, and Sakina's Kabab and Gyros (Pakistani and Indian cuisine).
Which nearby stores offer fashion and beauty products around Verizon Arlington?
Nearby fashion and beauty stores include Claire's, Bare Escentuals, LUSH, K & I Beauty salon, Eyebrow Designer 21, Jos. A. Bank, Ann Taylor, and Victoria's Secret.
How can nearby transportation or service locations assist me visiting Verizon Arlington?
Nearby options like Budget Car Rental and Budget Rent A Car can assist with transportation, while nearby electronic stores like T-Mobile for Business and Rosetta Stone provide alternatives and complementary services.