Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Amherst, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
180 reviews
5 stars
161
4 stars
9
3 stars2
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.
Knowledgeable Staff
Numerous reviews mentioned the staff's deep knowledge of products and services, with specific employees being recognized for their expertise.
Professionalism
Customers frequently noted the professionalism of the staff, with many describing their experiences as pleasant and efficient.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding issues with phone exchanges and customer support.
Efficiency
Several customers appreciated the quick and efficient service, with many noting minimal wait times and streamlined processes.
- SFSatori FoxNov 12, 20255.0Outstanding service provided at this location by both Ethan and Gabriel. These reps are extremely smart & efficient. Service like this keeps this five-year customer loyal to Verizon.
- JPJulie ParrowOct 10, 20255.0Gabriel is a true professional! He is patient, kind and knowledgeable. He explained everything to me clearly and was simply a pleasure to do business with.
- CCCarolyn CurrySep 21, 20255.0Every effort was made to help me with the exchange. Salesman even helped me with Bluetooth in my car
- BSBrad SprouseAug 16, 20255.0Blake and Gabe were great . Great customer service.
- BSBob SeraphinAug 3, 20255.0Superb service! MR. A Gabriel Sweat outperformed all expectations!
Frequently Asked Questions About Verizon
What products does Verizon at 175 Ambriar Plaza offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, home internet, and device protection products.
What services are available at the Verizon Authorized Retailer in Amherst, VA?
They provide services such as new lines, device upgrades, new devices purchase, and accessories sales.
What are the store hours for the Verizon store at 175 Ambriar Plaza?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online order in-store at Verizon Amherst?
Yes, in-store pickup is available for orders placed online.
What payment options are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store in Amherst recycle electronics?
Yes, the store offers electronics recycling services.
How can I schedule an appointment or manage my Verizon services online?
You can use the My Verizon app, available on the App Store, or visit their quick link at https://m.vzw.com/naR38wFT?locationcode=D876801 for scheduling and managing services.
What nearby florists can I visit along with the Verizon store in Amherst?
Ambriar Florist, Claudia's Florist & Gifts, and Wailes Florist and Gifts are nearby places where you can buy flowers and gifts.
Are there any nearby restaurants I could try before or after visiting Verizon Amherst?
Yes, nearby dining options include El Mariachi Mexican Food, What A Blessing Bakery, Domino's Pizza, Briar Patch Restaurant, and Hardee's.
What nearby stores could I visit for additional shopping when visiting Verizon Amherst?
You can visit Dollar General, Gordmans, Peebles, Label Shopper, and Schewels Home for clothing, department, discount, and furniture shopping.