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Brand Certified

Verizon

4.8
(180 reviews)

Business Details

175 Ambriar Plaza, Amherst, VA
24521, United States
(434) 381-6045
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Amherst, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
175 Ambriar Plaza, Amherst, VA
24521, United States

Hours

Reviews

4.8
180 reviews
5 stars
162
4 stars
9
3 stars
2
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being helpful, knowledgeable, and friendly, with many customers highlighting specific representatives like Lee, Lizzy, and Gabriel for their exceptional service.

Efficiency

Customers noted the efficiency of the service, with many representatives able to handle multiple tasks and customers simultaneously, often resolving issues quickly.

Store Experience

Overall, the store environment was described positively, with customers appreciating the welcoming atmosphere and the personal attention they received.

Mixed Reviews

Some customers reported negative experiences, particularly regarding issues with billing and service quality, indicating inconsistency in the overall customer experience.
  • GW
    Gina Wright
    Dec 2, 2025
    5.0
    Blake was extremely helpful in managing my phone upgrade. He was patient, knowledgeable, and answered all my questions. I would highly recommend visiting this store (Ambriar Plaza) even if it is a little out of the way.
  • SF
    Satori Fox
    Nov 12, 2025
    5.0
    Outstanding service provided at this location by both Ethan and Gabriel. These reps are extremely smart & efficient. Service like this keeps this five-year customer loyal to Verizon.
  • JP
    Julie Parrow
    Oct 10, 2025
    5.0
    Gabriel is a true professional! He is patient, kind and knowledgeable. He explained everything to me clearly and was simply a pleasure to do business with.
  • CC
    Carolyn Curry
    Sep 21, 2025
    5.0
    Every effort was made to help me with the exchange. Salesman even helped me with Bluetooth in my car

Frequently Asked Questions About Verizon

What products does Verizon at 175 Ambriar Plaza offer?

Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, home internet, and device protection products.

What services are available at the Verizon Authorized Retailer in Amherst, VA?

They provide services such as new lines, device upgrades, new devices purchase, and accessories sales.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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