Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Amherst, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
181 reviews
5 stars
162
4 stars
9
3 stars2
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being helpful, knowledgeable, and friendly, with many customers highlighting specific representatives like Lee, Lizzy, and Gabriel for their exceptional service.
Efficiency
Customers noted the efficiency of the service, with many representatives able to handle multiple tasks and customers simultaneously, often resolving issues quickly.
Store Experience
Overall, the store environment was described positively, with customers appreciating the welcoming atmosphere and the personal attention they received.
Mixed Reviews
Some customers reported negative experiences, particularly regarding issues with billing and service quality, indicating inconsistency in the overall customer experience.
- GWGina WrightDec 2, 20255.0Blake was extremely helpful in managing my phone upgrade. He was patient, knowledgeable, and answered all my questions. I would highly recommend visiting this store (Ambriar Plaza) even if it is a little out of the way.
- SFSatori FoxNov 12, 20255.0Outstanding service provided at this location by both Ethan and Gabriel. These reps are extremely smart & efficient. Service like this keeps this five-year customer loyal to Verizon.
- JPJulie ParrowOct 10, 20255.0Gabriel is a true professional! He is patient, kind and knowledgeable. He explained everything to me clearly and was simply a pleasure to do business with.
- CCCarolyn CurrySep 21, 20255.0Every effort was made to help me with the exchange. Salesman even helped me with Bluetooth in my car
- BSBrad SprouseAug 16, 20255.0Blake and Gabe were great . Great customer service.
Frequently Asked Questions About Verizon
What products does Verizon at 175 Ambriar Plaza offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, home internet, and device protection products.
What services are available at the Verizon Authorized Retailer in Amherst, VA?
They provide services such as new lines, device upgrades, new devices purchase, and accessories sales.
What are the store hours for the Verizon store at 175 Ambriar Plaza?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online order in-store at Verizon Amherst?
Yes, in-store pickup is available for orders placed online.
What payment options are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store in Amherst recycle electronics?
Yes, the store offers electronics recycling services.
How can I schedule an appointment or manage my Verizon services online?
You can use the My Verizon app, available on the App Store, or visit their quick link at https://m.vzw.com/naR38wFT?locationcode=D876801 for scheduling and managing services.
What nearby florists can I visit along with the Verizon store in Amherst?
Ambriar Florist, Claudia's Florist & Gifts, and Wailes Florist and Gifts are nearby places where you can buy flowers and gifts.
Are there any nearby restaurants I could try before or after visiting Verizon Amherst?
Yes, nearby dining options include El Mariachi Mexican Food, What A Blessing Bakery, Domino's Pizza, Briar Patch Restaurant, and Hardee's.
What nearby stores could I visit for additional shopping when visiting Verizon Amherst?
You can visit Dollar General, Gordmans, Peebles, Label Shopper, and Schewels Home for clothing, department, discount, and furniture shopping.