Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Alexandria, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 711 King St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
1,200 reviews
5 stars
1,116
4 stars12
3 stars8
2 stars3
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ali and Vraj received high praise for their exceptional customer service, with many customers recommending them specifically for their helpfulness and knowledge.
Efficiency
Customers noted the quick and efficient service provided by staff, particularly Ali, who was able to assist multiple customers simultaneously.
Knowledgeable Staff
Reviewers highlighted the staff's expertise in explaining plans, devices, and troubleshooting issues, making the buying process easier.
Positive Experiences
Many customers reported having a pleasant experience at the store, often citing the friendly and accommodating nature of the staff.
Inventory Issues
Some customers expressed frustration over inventory shortages and issues with phone availability, leading to negative experiences.
- ECEvgeniya ChernykhNov 17, 20255.0Exceptional service and support from Ali! I want to sincerely thank Ali, the manager at the Verizon store in Old Town, Alexandria. I came in needing help, and he went truly above and beyond. He didn't just do his job; he showed genuine support and empathy, which is so rare to find. He was patient, listened to my concerns, and made sure I left with a solution. Ali's leadership and commitment to his customers are outstanding. Thank you for everything!
- JPJames PolakNov 14, 20255.0Carlos was excellent. By himself, he managed 8+ customers at once, and made sure that even though folks were waiting he saw to them. He provided excellent guidance and advice, really made my experience as a Verizon customer much better. And he did this as the only representative in the store, he handled himself like a true professional. Give this man his own store.
- AGAnne GravesNov 13, 20255.0Carlos helped me more than anyone I ever had help me at Verizon. I have been a customer for 21 years and he is the top employee in my book. He spoke Spanish and English with me to assist me. He was very concerned for my welfare and that I receive the best service possible. He earned 10 out of 10!
- KYKerrie YorkNov 12, 20255.0Vraj was amazing to work with! He helped me set up my new iPhone and Apple Watch and made sure I got the best deal possible on my plan. He was friendly, patient, and really knew his stuff. The whole process was super smooth — I’d definitely recommend seeing Vraj if you’re looking for great service at Verizon!
- HBHunter BronderNov 12, 20255.0I had a great experience working with Vraj at Verizon! He helped me get set up with my new iPhone and Apple Watch and even found a way to save me money on my monthly plan. Vraj was super helpful, knowledgeable, and made the whole process quick and easy. Excellent service — highly recommend!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 711 King St offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more, all with Verizon network coverage including 5G service.
What are the store hours for Verizon at 711 King St?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I pick up my order in store at Verizon on King St?
Yes, Verizon offers in-store pickup for your convenience.
Does Verizon at 711 King St provide device financing and protection plans?
Yes, they offer device financing along with protection plans such as Total Mobile Protection and Verizon Protect.
How can I contact Verizon at 711 King St?
You can call them at +1 703-566-3999 or email at info@wirelessnationusa.com.
Is there a way to schedule an appointment with Verizon at 711 King St?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
What popular places are near Verizon at 711 King St that I might visit?
Nearby notable spots include Murphys Grand Irish Pub, Magnolias on King for southern cuisine, and The Palm Lounge at Magnolia's on King for cocktails and relaxing after shopping.
Are there any nearby places for entertainment close to Verizon at 711 King St?
Yes, Epicure On King is a nearby venue offering live music and a cafe atmosphere, perfect for enjoying some entertainment before or after your visit.
Where can I find a place to grab a quick bite or drink near Verizon at 711 King St?
Nearby options include The Light Horse, a bar and American restaurant, Michaels on King, an Italian and pizza restaurant, as well as the Alexandria Bier Garden.
What brands of devices and accessories can I find at Verizon on King St?
They carry major brands including Apple, Samsung, Google, Motorola, LG, and accessory brands like Otterbox, Mophie, and Belkin.