Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Alexandria, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 711 King St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
1,253 reviews
5 stars
1,168
4 stars13
3 stars8
2 stars3
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ali and Carlos received numerous praises for their exceptional customer service, being described as friendly, knowledgeable, and helpful.
Efficiency
Many customers noted the quick and efficient service provided, especially during device upgrades and transfers.
Staff Performance
Ali was frequently highlighted as an outstanding employee, with multiple reviews recommending him for his multitasking abilities and professionalism.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding disorganization and a lack of attention from some staff members.
- SBShannon BuiJan 3, 20265.0We had a great experience at the Verizon store on King Street. Carlos was very knowledgeable, answered all of our questions, and provided excellent customer service. He made our transition from another provider super easy. We will certainly come back to this location if we need anything in the future. Thank you!
- EREmily RileyDec 30, 20255.0Came in on a very busy day & had a great experience. It took quite a long time to transfer data from my old phone to my new upgrade (at no fault of those on staff), and I was thoroughly impressed with how patient, kind, and knowledgable staff was. Ali was working with 4+ customers at a time to keep the line moving while still paying adequate attention to each person’s request.
- DDDanielle D.Dec 29, 20255.0Ali is a stellar customer service provider. He helped me get the best deal, answered all of my questions, got my data transferred to my new phone, all while fielding questions and servicing several other customers at the same time. I literally don’t know how he does it. I would definitely come back to this location and I am remaining a Verizon customer because of Ali’s service. Thank you so much Ali!
- CMCecelia MergenDec 28, 20255.0Ali was amazing! He was very patient and professional while helping me pick a new plan while also helping out two different families who needed help with their appliances! Anyone who works in retail during the holidays deserves a raise and Ali and his team at the Old Town Alexandria Verizon store are no exceptions!! Thank you Ali!!
- CBCornell BriscoeDec 26, 20255.0Ali was awesome, super friendly guy and very professional. He answered every one of our questions and wS very knowledgeable. He also made the long phone transfer process more fun by making conversation with us, Great guy!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 711 King St offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more, all with Verizon network coverage including 5G service.
What are the store hours for Verizon at 711 King St?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I pick up my order in store at Verizon on King St?
Yes, Verizon offers in-store pickup for your convenience.
Does Verizon at 711 King St provide device financing and protection plans?
Yes, they offer device financing along with protection plans such as Total Mobile Protection and Verizon Protect.
How can I contact Verizon at 711 King St?
You can call them at +1 703-566-3999 or email at info@wirelessnationusa.com.
Is there a way to schedule an appointment with Verizon at 711 King St?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
What popular places are near Verizon at 711 King St that I might visit?
Nearby notable spots include Murphys Grand Irish Pub, Magnolias on King for southern cuisine, and The Palm Lounge at Magnolia's on King for cocktails and relaxing after shopping.
Are there any nearby places for entertainment close to Verizon at 711 King St?
Yes, Epicure On King is a nearby venue offering live music and a cafe atmosphere, perfect for enjoying some entertainment before or after your visit.
Where can I find a place to grab a quick bite or drink near Verizon at 711 King St?
Nearby options include The Light Horse, a bar and American restaurant, Michaels on King, an Italian and pizza restaurant, as well as the Alexandria Bier Garden.
What brands of devices and accessories can I find at Verizon on King St?
They carry major brands including Apple, Samsung, Google, Motorola, LG, and accessory brands like Otterbox, Mophie, and Belkin.