Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet Boarding & KennelsVCA Animal Hospitals
Welcome to VCA Old Town Animal Hospital, where we practice world class medicine and home town care. Our team is committed to listening to you about your pet's needs; after all, you know them best. Our hospital is accredited by the American Animal Hospital Association (AAHA) and the American Association of Feline Practitioners (AAFP). We perform thorough exams on your pet and explain the findings to you.
We are excited about seeing your cats, dogs, birds, ferrets, hamsters, gerbils, rabbits, and sugar gliders. Our team wants to assure you that you are receiving the best preventive care and treatments available.
Location
Hours
Reviews
4.5
306 reviews
5 stars
235
4 stars
35
3 stars
7
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and professional, with specific mentions of individual team members who provided exceptional service.
Pricing Concerns
Numerous reviews highlighted dissatisfaction with high prices for services, with some customers feeling that costs were exorbitant compared to other veterinary clinics.
Communication Issues
Several customers reported poor communication regarding appointments, billing, and treatment plans, leading to frustration and dissatisfaction.
Care for Pets
While many reviews noted the quality of care for pets, there were also complaints about misdiagnoses and inadequate treatment options for certain conditions.
Facility Management
Some customers expressed concerns about the management of the facility, including issues with appointment scheduling and the physical state of the premises.
- TPTim Pullen6 days ago5.0Professional, friendly and clean. Everything you would want in a veterinary office.
- JSjason swansonDec 17, 20255.0Love the staff. They treated my Lincoln with true care and love. Never an issue getting an appointment fitting my schedule, or in an emergency.
- MMMariah MobleyNov 19, 20251.0I took my cats here for routine check ups and they missed obvious skin cancer on one for years and assured me it was just a wart. I should have gotten a second opinion. By the time they did a biopsy the work was sloppy and she suffered immensely. RIP Blanche. UPDATE: After leaving this true and accurate review someone from VCA Old Town chose to call me and leave a long voicemail of just breathing. Very on brand and exactly what I’d expect from them based on my experience.
- MBMae BonemNov 2, 20251.0I left a review here four years ago and just remembered this incident and checked back to find that my review had been deleted. I'm reposting because people deserve to know. When my rabbit started acting strangely about using her litter box, I called ahead to ask if VCA treated rabbits. They said they did. This ended up not really being true. I paid $500 to have x-rays done for my buddy and the imaging indicated she had some abnormal masses in her abdomen. Only at this point did they tell me they couldn't follow through on her care and recommended me an exotics vet. When she and I got to the exotics vet, I had to pay for x-rays again because the imaging wasn't what they needed to operate for what they suspected was cancer. We did have the operation, but despite that my rabbit sadly passed away. A month later I got an email checkup reminder from VCA that I had not signed up for and did not want, which, as you can imagine, was awful considering it was for the beloved bun who had just died. Minus two stars for claiming to treat exotics if you're just going to send people to an actually qualified exotics vet the minute something's actually wrong, and minus two more stars for a pushy customer contact campaign that ripped open a newly healing wound. I'd subtract the final star for apparently deleting negative reviews if I could.
- MDMadison DesrosiersOct 22, 20255.0I took my 2 month old kittens here today and the staff was amazing!! Everyone was so kind and helpful especially the vet tech. The veterinarian spent a good amount of time in the room and answered all of my questions/ concerned. There was even a cat tree for the kittens to play on and treats provided as well. My kittens were comfortable and relaxed here. Highly recommend.
Frequently Asked Questions About VCA Old Town Animal Hospital
What types of pets does VCA Old Town Animal Hospital care for?
VCA Old Town Animal Hospital provides care for a variety of pets including cats, dogs, birds, ferrets, hamsters, gerbils, rabbits, sugar gliders, exotics, aviaries, and pocket pets.
What are the operating hours of VCA Old Town Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 3:00 PM, and is closed on Sundays.
Where is VCA Old Town Animal Hospital located?
It is located at 425 N Henry Street, Alexandria, VA 22314, USA.
What veterinary services are offered at VCA Old Town Animal Hospital?
Services include acupuncture, advanced care, allergy and itchy skin relief, Chinese herbal medicine, diabetes treatment, cold laser therapy, diagnostics, diet and nutrition, preventive care, spay and neuter, vaccinations, rehabilitation, weight loss programs, and more.
Is VCA Old Town Animal Hospital accredited by any professional associations?
Yes, the hospital is accredited by the American Animal Hospital Association (AAHA) and the American Association of Feline Practitioners (AAFP).
How can I get a free first exam at VCA Old Town Animal Hospital?
New customers can click the offer link on their website for a Free First Exam coupon.
What are some nearby places I can visit before or after my appointment at the animal hospital?
Nearby places include Shanghai Peking (a Chinese restaurant), Domino's Pizza, and Petal's Edge Floral Design—a flower and gift shop.
Are there any nearby services to help with my car if I visit the animal hospital?
Yes, nearby automotive service options include Metro Motor for repairs and oil changes, Shell gas station, Prime Auto Care, and Automotive Service Garage for tires and repairs.
What nearby fitness facilities are available near VCA Old Town Animal Hospital?
Nearby fitness centers include UFC Gym Alexandria and Mayweather Boxing + Fitness Old Town West for boxing classes and general training.
How can I contact VCA Old Town Animal Hospital if I have questions or need to schedule an appointment?
You can call their main phone at +1 571-529-5977 or their local phone at +1 703-549-3647.